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Administrative Clerk - Savannah, GA

Company: UnitedHealth Group
Location: Savannah
Posted on: April 9, 2021

Job Description:

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work. If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work. sm This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8 hour shift schedules during our normal business hours of 8:00am - 6:00pm. It may be necessary, given the business need, to work occasional overtime. Our office is located at 1000 Business Center Savannah, GA.Primary Responsibilities:

  • Greet patients & visitors upon entry to the facility
  • Answer phones; monitor faxes
  • Obtain medical records from outside facilities when necessary
  • Assign faxes/documents to patient charts in the electronic database
  • Enter/update patient data into the electronic database
  • Maintain patient logs and visitor logs
  • Makes contact with referral sources and potential patients for obtaining demographic information
  • Helps to coordinate the referral and intake process
  • Assists with contacting insurance company for benefits verification
  • Contacts patients to discuss their explanation of benefits and potential out-of-pocket costs
  • Generate daily referral/patient care reports
  • Monitoring/processing documents received via postal mail
  • Assists with contacting/scheduling patients for their appointments
  • Assists with weekly processing of invoices and bank depositsYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:
    • High School Diploma / GED or higher
    • 1+ years of Experience with Benefits Verification
    • 1+ years of experience in a medical or insurance setting using phones and computers as the primary job tools
    • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking ordersPreferred Qualifications:
      • Experience with scheduling patients
      • 1+ years of experience with explanation of benefitsUnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us. You can learn more about all we are doing to fight COVID-19 and support impacted communities at: OptumRx is an empowering place for people with the flexibility to help create change. Innovation is part of the job description. And passion for improving the lives of our customers is a motivating factor in everything we do.If you're ready to talk about groundbreaking interactions, let's talk about what happens when a firm that touches millions of lives decides to gather results from millions of prescriptions every month and analyze their impact. Let's talk about smart, motivated teams. Let's talk about more effective and affordable healthcare solutions. This is caring. This is great chemistry. This is the way to make a difference. We're doing all this, and more, through a greater dedication to our shared values of integrity, compassion, relationships, innovation and performance. Join us and start doing your life's best work. SM Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.Keywords: Admin; Benefits, verification, Insurance; Medical; Savannah, hiring immediately

Keywords: UnitedHealth Group, Savannah , Administrative Clerk - Savannah, GA, Administration, Clerical , Savannah, Georgia

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