Front Office Associate
Company: Miracle-Ear
Location: Bluffton
Posted on: May 28, 2023
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Job Description:
Job description Hourly Rate: $17-18/hour About us For over 70
years Miracle-Ear has led the way in innovation and customer
service, helping over 50 million people with hearing loss. JOIN OUR
TEAM! We're looking for a driven individual who is passionate about
helping others to become our next Front Office Associate! As a
Front Office Associate, you are our customers first point of
contact! Your passion for providing outstanding customer service
directly contributes to the high level of customer satisfaction
that Miracle-Ear is known for.Individuals with experience in
customer service, office administration, clinic coordination or
front desk/reception would be a good fit for this role. However,
regardless of experience, we're seeking individuals who would have
a positive impact on our customers and possess the
organizational/tech skills to complete administrative tasks.
Benefits: Monthly bonuses Brand recognition - we're at the top of
our industry! Monday - Friday 8:30 AM - 5 PM with the occasional
Saturday Continuous training & support Health Insurance (Medical,
Dental, Vision) 401K & Retirement options Paid Time Off Help people
rediscover all the emotions of sound What will you do? As a Front
Office Associate, you are the friendly first point of contact for
our customers. Through phone, email, and face-to-face interactions,
you'll support our customers by addressing their questions and
concerns, setting expectations for their visit. You will oversee
the administrative function of the office by setting client
appointments, updating customer files for accuracy, and managing
the billing process.Occasionally, we run promotions, so you will
find creative ways to connect with potential clients and encourage
their participation through marketing and social media. You will
work side-by-side with the Hearing Care Professional to ensure that
our customers walk away feeling they had the best service that
hearing healthcare has to offer. If you are: Helpful and welcoming
Engaging and dynamic Empathetic and attentive Adaptable and
tech-savvy Resourceful and professional Does this sound like you?
You may be just what we are looking for! We want our customers to
feel heard, understood, and cared for. Experience working in a
professional office environment is ideal. More about us: At
Miracle-Ear, you'll experience the entrepreneurial spirit and
camaraderie of a small business, with the extensive training and
technology of an advanced corporation. Fostering a culture of
belonging allows us to deliver on our promise of helping millions
of diverse customers rediscover all the emotions of sound. This is
the advantage of working as part of the Miracle-Ear family and our
parent company, Amplifon, the global leader in retail hearing
solutions. Diversity, Equity, and Inclusion: We are an equal
opportunity employer and value diversity at our company. We do not
discriminate on the basis of race, religion, color, national
origin, gender, sexual orientation, age, marital status, veteran
status, or disability status. If selected for an interview, please
advise our Human Resources team if you require accommodation during
the interview and assessment process, and we will work with you to
meet your accessibility needs.Job Type: Full-timePay: $17.00 -
$18.00 per hourBenefits: 401(k) Dental insurance Health insurance
Paid time off Vision insuranceShift: 8 hour shiftWeekly day range:
Monday to FridayWork Location: In person
Keywords: Miracle-Ear, Savannah , Front Office Associate, Administration, Clerical , Bluffton, Georgia
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here to apply!
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