Customer Service Representative
Company: Robert Half
Location: Georgetown
Posted on: February 18, 2026
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Job Description:
Job Description Job Description Robert Half is looking for a
motivated Customer Service Representative to join our team in
Georgetown, Kentucky. This is a contract-to-permanent position,
offering an excellent opportunity to grow within the organization.
In this role, you will provide exceptional service, ensuring
customer satisfaction through effective communication and efficient
management of orders. This position requires a collaborative
approach, adaptability, and the ability to thrive in a dynamic
environment. Responsibilities: • Accurately process customer orders
and oversee the full lifecycle, including updates and changes, to
ensure timely fulfillment. • Verify shipping, billing, pricing, and
purchase order details to maintain accuracy. • Maintain customer
files with updated information, such as pricing, new items,
delivery instructions, and address changes. • Collaborate with
sales staff to provide support and address customer needs
effectively. • Communicate regularly with both internal teams and
external customers to resolve inquiries and issues. • Audit
purchase orders for compliance with pricing, quantities, terms, and
shipping instructions. • Address and document customer complaints,
ensuring timely resolution. • Handle product returns following
company procedures to maintain customer satisfaction. • Ensure
compliance with safety, quality, and regulatory standards while
adhering to company policies. • Support team members with data
entry and order intake, fostering a collaborative work environment.
• Minimum of 2 years of experience in customer service or a related
field. • Background in chemical distribution or manufacturing is a
plus. • Strong problem-solving skills and ability to work
independently with sound decision-making. • Excellent interpersonal
and communication skills, both written and verbal. • Ability to
thrive in a fast-paced, deadline-driven environment while managing
multiple priorities. • Proficiency in Microsoft Office Suite and
familiarity with customer management systems. • Commitment to
teamwork and delivering exceptional customer satisfaction. •
Willingness to work additional hours, including on-call or
after-hours, as needed.
Keywords: Robert Half, Savannah , Customer Service Representative, Customer Service & Call Center , Georgetown, Georgia
