Store Manager
Company: TMX Finance Family of Companies
Location: Savannah
Posted on: January 12, 2021
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Job Description:
OverviewAs a Store Manager ("SM"), you will serve as
second-in-command to a team dedicated to making a difference.
Whether it's building customer relationships or demonstrating new
sales techniques, you will work daily to set an example and become
a key contributor in achieving the store's success. While you're
helping your team and the business grow, we'll provide you with
ongoing and comprehensive training and development programs to take
your career to the next level.The health and well-being of our Team
Members, their families, and our customers remain a top priority
for us. That's why we've taken a number of steps to help maintain a
clean and safe environment where Team Members can thrive, and
customers can feel safe. Currently, in our stores and Corporate
offices, we're practicing social distancing, wearing face coverings
(subject to certain exemptions), cleaning frequently, and following
state and local requirements as well as Center for Disease Control
(CDC) guidelines to help ensure a clean and safe environment for
all. As the situation evolves, changes may be made to our
practices, in line with state and local mandates as well as
CDC-guidelines. Essential Responsibilities Develop customer
relationships to build new business, maintain store profitability,
and further brand loyalty and recognition. Work to grow your store
by leveraging business-to-business partnership opportunities,
obtaining referrals, participating in and hosting in-store and
community events*. Coach and develop Team Members and assist with
employee management and training in order to maximize the team's
potential.Assist in managing overall store performance by meeting
Key Performance Indicators (KPIs) and tracking, analyzing, and
training Team Members on various performance reports.Maintain
office security and conduct proper opening and closing procedures,
including management of vault, cash drawer, and bank
deposits.Oversee account management and recovery processes while
maintaining a focus on customer service to prevent loss and charge
off accounts. Partner with vendors on auctions, vehicle sales, and
moving consignment.Ensure a work environment that upholds
compliance with Company policies and procedures, as well as local,
state, and federal laws and regulations.Assist in running the store
and day-to-day operations in the absence of the General
Manager.Utilize personal vehicle to complete bank deposits and
other Company business throughout the workday*.Work efficiently in
a rapidly changing and fast-paced environment and handle multiple
challenging tasks with ease to meet individual and team performance
standards. Utilize strong interpersonal skills to communicate and
interact with customers and Team Members at all levels.Ability to
maintain a full-time work schedule with regular in-person
attendance, including limited Saturday hours, is required for this
position. A full-time work schedule for this position includes, at
a minimum, 40-hours per week**.Minimum Qualifications* High School
Diploma or equivalent required* Minimum 1-2 years of key holder,
supervisory, and management experience* Excellent verbal and
written communication skills* Ability to work phone, Point of Sale,
Microsoft Office, and other systems* Valid driver's license, auto
insurance, and personal vehicle to use throughout the workday
(mileage compensated)* Must be at least 19 years of age* Ability to
successfully pass a criminal background check required, including
motor vehicle report, and other background checks as required,
(certain state and local applicant exemptions may apply)* Physical
demands for this position frequently include: the ability to remain
in a stationary position, move about freely inside and outside of
the store, and the operation of mechanical controls, such as a
keyboard.Preferred Qualifications* Associate degree or higher*
Leadership in a sales or customer service-oriented position*
Experience in retail, sales, or financial industry* Bilingual
English/Spanish is a plus and may be required for certain
locationsLearn More About UsThe TMX Finance-- Family of Companies
("the Company") is one of the largest consumer specialty finance
organizations in the United States. With companies that include
TitleMax--, TitleBucks--, and InstaLoan--, the Company provides a
diversified product offering. These companies are represented
nationwide and their growth has launched a wealth of career
opportunities in both our stores and at our corporate offices. If
you are looking for a dynamic career with significant earning
potential and advancement opportunities, you've come to the right
place.The information contained herein is not intended to be an
all-inclusive list of the duties and responsibilities of the job,
nor is it intended to be an all-inclusive list of the skills and
abilities required to do the job. The Company may, at its
discretion, revise the job description at any time, and additional
functions and requirements may be assigned by supervisors as deemed
appropriate. Requirements, skills and abilities included have been
determined to illustrate the minimal standards required to
successfully perform the position. *The ability to perform these
tasks is required for the position, however, in-store/office
events/gatherings, community events, and certain errands outside of
the store and office are on hold until further notice due to the
COVID-19 pandemic. **Store hours, schedules, and/or the minimum
number of hours required for this position may be subject to change
at the sole discretion of the Company. Speak with your recruiter
for the most up-to-date hourly requirements due to the COVID-19
pandemic. All TMX Finance-- Family of Companies Are Equal
Opportunity Employers.
Keywords: TMX Finance Family of Companies, Savannah , Store Manager, Executive , Savannah, Georgia
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