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Sr. Manager, Product (Residential)

Company: Hargray Communications Group, Inc.
Location: Savannah
Posted on: January 15, 2022

Job Description:

Hargray' s Mission - To Envision and deliver customer delight Are you passionate about making a difference in people's lives? Do you enjoy a fast-paced work environment? Then you should join the Hargray Communications team as a Sr. Manager, Product. General Description of Position: The Sr. Manager, Product for residential products is responsible for product lifecycle management and product development of our residential products. Uses strategic thinking to guide the direction and positioning of Hargray's residential products. Required to dive deep into the details of the technical, regulatory, and systems requirements and lead others to develop solutions that comply with regulatory requirements and ultimately shape the final customer experience. Works closely with Director of Product Development and Management and the senior leadership to align the residential product portfolio with strategic business goals while managing/coordinating the efforts of vendors, partners, and cross-functional teams, - including Network Engineering, Application Engineering, Sales, Regulatory, Finance and Customer Service/Sales Support, etc. - to bring new products, pricing and product enhancements to new and existing markets. Ensures compliance with contractual obligations and reporting requirements. Duties & Responsibilities:

  • Provide thought leadership and technical/development expertise for price adjustments and new product development. Manage and communicate Product Roadmap and ensure that all products and services are properly aligned with strategic corporate initiatives. Produce reports, timelines, flow charts, and graphics using advanced functions of a personal computer when necessary and appropriate.
  • Translates new technologies and market requirements into product design including development and management of business requirements documentation. Manages new product launches including project plan creation, project timelines, project risk assessment and mitigation, issue tracking, and resolution.
  • Product lifecycle management includes evaluating and modifying business processes and procedures to improve efficiency and reduce expenses, optimize profitability and maintain budget adherence. Guide product pricing by monitoring industry trends and developing competitive market analysis. Manage plans and timeframes for lifecycle maintenance activities to meet or exceed targeted completion dates. Ensure marketing materials appropriately reflect product offer details including but not limited to features, benefits, pricing, and desired positioning in all markets.
  • Create market-specific financial analysis and supporting business cases to determine market requirements relative to product price points, new bundles, and new features or other products or product enhancements.
  • Collaborate with Product Marketing peers to maximize the effectiveness of product marketing efforts and strategies.
  • Responsible for product training including conducting needs assessments as needed, content development, and delivery.
  • Manages, tracks, and reports on monthly expenses and subscriber variances; assists in the budgeting process and monthly forecasting
  • Manages vendor/partner relationships, performance, and invoicing
  • Leads or contributes to contract negotiations (financial analysis and forecasting, contract drafting/reviews/revisions, amendments) as needed Minimum Qualifications:
    • Bachelor's degree or equivalent experience
    • 8-10+ years experience in a similar role; telecommunications industry experience preferred
    • 5+ years of product management experience
    • Strong analytical and problem-solving skills
    • Strong verbal and written communication skillsEOE/ Disability

Keywords: Hargray Communications Group, Inc., Savannah , Sr. Manager, Product (Residential), Executive , Savannah, Georgia

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