Assistant Manager
Company: Moes Southwest Grill
Location: Savannah
Posted on: June 24, 2022
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Job Description:
SUMMARYThe assistant manager is responsible for managing the
daily operations of our Moe's Southwest Grill. This includes
ensuring that all guests are satisfied with their dining
experience, overseeing the development and performance of shift
leaders and team members. In addition, they are responsible for
optimizing profits by utilizing Sterling Systems.GENERALOversee and
manage all areas of the restaurant to ensure guest satisfaction and
increased profitability.GUEST SERVICEEnsure 100% guest satisfaction
in areas of Quality, Service & Cleanliness. If that goal is not
met, take any and all actions needed to ensure that the
dissatisfied guest becomes a regular guest.PERSONNELProvide
direction to team members regarding operational and procedural
issues. We do it the Moe's Way!Maintain an accurate and on-going
staffing needs plan for your restaurant. Interview prospective
employees and ensure the 4 steps of staffing are followed.Develop
all team members by providing ongoing feedback. Conduct performance
reviews to establish and evaluate performance goals.Create a work
environment that is known in the community to be "the place to
work".FOOD SAFETY AND PLANNINGMust be ServSafe certified.Must be a
certified Moe's Manager,Enforce sanitary practices for food
handling, general cleanliness and maintenance of exterior, kitchen
and dining areas. In doing so, you must maintain a score of 90% or
higher for all city/county health inspections and Steritech
inspections. Ensure compliance with Moe's/Sterling Operational
Standards. In doing so, you must maintain a score of 90% or higher
when The Rose Inspection is conducted by Moe's corporate
personnel.Maintain a professional image including cleanliness,
uniforms and appearance standards.Manage food flow from ordering,
receiving, storing and serving to ensure high quality product,
proper portioning and low waste.OPERATIONAL RESPONSIBILITIESEnsure
that proper security procedures are in place to protect guests,
employees and Sterling assets.Ensure a safe guest and working
environment to reduce the risk of injury and accidents. Complete
all necessary reports in a timely manner in the event that a guest
or employee is injured.Effective shift management.FINANCIALAdhere
to Sterling standards to increase sales and minimize costs. Must
meet sales, labor hours and food/paper cost goals.Responsibility to
ensure that all financial reporting (invoices, personnel, payroll
and administrative) are completed accurately, on time and in
accordance with Sterling policies and
procedures.QUALIFICATIONSCollege degree preferred but not required.
Previous restaurant experience is a must. A combination of related
experience and education will be considered as an
alternative.Knowledge of computers (MS Word and Excel)Must possess
a valid drivers license.Must be eligible to work in The United
States.Must agree to a background check.PERSONAL
REQUIREMENTSSelf-discipline, initiative, leadership ability and
outgoing personalityPleasant, polite manner with a neat, clean
appearanceAn effective motivatorMust be able to handle the
pressures of simultaneously coordinating a wide range of activities
and team members to ensure 100% guest satisfaction.Must possess
good communication skillsAbility to effectively multi-taskAbility
to perform effective interviews to determine the experience and
qualifications of job applicants.Ability to effectively supervise
15-25 team members to achieve desired goals.WORKING
CONDITIONSWeekly work week should be 50 hours. Occasionally a
manager's hours will vary to ensure the proper operation of the
restaurant.Position requires prolonged standing, bending, stooping,
twisting, lifting items and supplies weighing 50 pounds, and
repetitive hand and wrist motion.Ability to perform all functions
at the restaurant level as well as delivering caterings as
needed.Work with hot, cold and hazardous restaurant equipment.
Operation of phones, computers and other office
equipment.ACCOUNTABILITIESReports to General Manager/Operating
Partner for his or her pletes job responsibilities and performance
objectives in a timely and effective manner and in accordance with
Sterling policies and procedures.Maintains a harmonious working
environment that will maximize team member morale, tenure,
productivity and efficiency/effectiveness.Always be a positive
representative of Sterling Restaurants to team members and the
community.Perform other duties and responsibilities as required or
requested.
Keywords: Moes Southwest Grill, Savannah , Assistant Manager, Executive , Savannah, Georgia
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