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Account Manager

Company: Utility Energy Services
Location: Savannah
Posted on: November 24, 2022

Job Description:

Utility Energy Services (UES) Account Manager About UES: We are growing UES is a minority owned business that provides the highest level of quality services to regulated industries like Utility and Telecom. Our key focuses are safety, efficiency, transparency and inclusiveness; we strive to deliver cost-effective results every day. Job Description: To support our growth, we are currently seeking an Account Manager to support the service we provide to our regulated industry clients. This role is key to the success of residential energy efficiency market-based programs with participating contractor networks. This field/remote based role is part of a broad team of subject matter experts who work directly with all aspects of implementation of Energy Efficiency Programs. This role will work with a variety of stakeholders to onboard new contractors into the programs, grow the energy efficiency market for home performance, and educate customers and organizations on the available programs to customers. Key Responsibilities: Provide technical support with key market actors in the HVAC, Insulation, Windows, Remodelers, General Contractors, distributors, home performance contractors, retailers, trade associations, home inspectors, public officials, non-profits, community organizations, public interest groups, consumers and other interested parties to maximize program participation. Build a pipeline of program participants by conducting outreach to recruit and educate key stakeholders. Outreach will include group presentations, individual meetings, and telephone outreach and e-mail communications. Prepare and deliver technical presentations to key stakeholder groups on best practices related to tools, equipment and quality installation practices. Gather field intelligence from key stakeholders and use this information to inform our outreach and delivery strategies. Participate in various weekday and weekend customer outreach activities as needed. Weekend and after-hour Program support is required. Maintain program records and program participation requirements by updating account information. Track efforts and projects through a CRM database. Contribute to the deployment of program marketing and outreach campaigns. Support all aspects of customer and trade ally inquiries and broad engagement, resolving product and service problems and assisting with application submission and helping resolve application issues as needed. Basic Qualifications: High School Diploma or Equivalent/Associates Degree Preferred 3+ years of customer service experience Experience in energy efficiency industry, sustainability, electrification Knowledge of residential/commercial HVAC and building science systems Preferred Skills/Experience: Bachelor's degree Experience working on energy efficiency programs, with specific expertise in residential energy use HERs Rater certificate and/or BPI certified Building Analyst or Energy Auditor preferred Experience with energy modeling software Professional Skills: Ability to take initiative on projects working in a fast-paced environment Outstanding analytical, writing, and communication skills and excellent interpersonal and self-motivation skills Ability to work effectively with all internal team members, as well as outside clients and vendors Excellent problem-solving skills with ability to analyze situations, identify existing or potential problems and recommend solutions Superior interpersonal skills including courtesy, professionalism, and a cooperative attitude Broad communication skills to speak to a variety of stakeholdersJob Type: Full-timePay: $60,000.00 - $70,000.00 per yearBenefits: Dental insurance Flexible schedule Health insurance Paid time off Vision insuranceSchedule: 8 hour shift Monday to FridayApplication Question(s): Do you have experience or interest in the energy efficiency or sustainability industry? If so, please explain.Work Location: One location

Keywords: Utility Energy Services, Savannah , Account Manager, Executive , Savannah, Georgia

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