Assistant General Manager
Company: Jim 'N Nick's Bar-B-Q
Location: Pooler
Posted on: March 18, 2023
Job Description:
TOTAL COMP TO UPPER $70'S NO LATE NIGHTS, CLOSED ON THANKSGIVING
AND CHRISTMAS! 100% SCRATCH, NO FREEZERS OR MICROWAVES! Position
OverviewThe Assistant General Manager (AGM) position is responsible
for providing uncompromised excellence at all times, making food,
the guest and our team members a constant priority. The AGM
demonstrates a consistent track record of positive business results
and effective, sustained leadership that contributes to the success
of their restaurant and the brand. The AGM upholds all company
policies, procedures and standards through the management team and
team members. The Assistant General Manager is accountable for
analyzing reports and feedback regarding service and food
standards, guest feedback, costs, cleanliness, and team member
engagement and creates action plans to improve overall operations
and results. Essential Functions:
- Ensures flawless execution of every detail, every shift, by
every team member, to ensure we exceed Guest expectations at all
times.
- Provides direction, coaching, training and development for team
members including food quality, service standards, safety and
sanitation, and company policies and procedures.
- Ensures all food, beverage and service standards, policies and
procedures are adhered to.
- Partners with the GM to ensure financial performance of the
restaurant.
- Ensures consistent execution of all systems, standards,
inventory and cost controls.
- Partners with the GM to create and implement plans that result
in improved financial performance in all areas of the
operation.
- Partners with GM to plans, execute and follow up on new company
initiatives.
- Utilizes catering team to inspire community involvement and
build sales.
- Ensures team members and manager schedules support the positive
performance of the restaurant by verifying the right people in
place and par levels are scheduled according to projections.
- Interviews and assists in final selection of all team members,
maintaining appropriate staffing par levels.
- Partners with GM to verify that all daily administration is
carried out according to policy and standards.
- Proactively organizes and plans work anticipating the ever
changing needs of the business.
- Communicates effectively with the guest, team members,
management team, local owner, Station 5 team, and vendors.
- Responds to guest feedback promptly and ensures positive guest
recovery.
- Ensures cleanliness of exterior and interior facilities and
sufficient supply levels to execute their responsibilities.
- Follows safety procedures and standards when operating all
equipment.
- Provides a safe and professional, non-hostile, harassment free
working environment for team members.
- Ability to handle multiple priorities, work under stress and
exercise good judgment.Experience and Educational Requirements:
- High school diploma or general equivalency diploma (GED). Some
college preferred.
- Minimum of three years of high volume full-service restaurant
management experience.
- Exceptional leadership and motivational skills required.
- Must be able to attract, train, develop and retain the very
best Team Members in the industry.
- Exceptionally strong guest service focus with the ability to
provide an exceptional dining experience for every guest.
- Ability to define, measure and attain financial goals for the
restaurant, with a focus on year-over-year sales growth, guest
count increases, effective staffing levels, guest service
measurements, cost of goods and labor cost management.Physical
Requirements (Reasonable Accommodations may be requested):Performs
duties that require bending, lifting, reaching and turning.
Transports items and containers (weighing up to 50 lbs.). Able to
stand up to 8 hours or longer if needed.Additional requirements
include:
- Ability to sit or stand for extended periods of time and work
in a restaurant environment.
- Ability to lift at least 50 pounds.
- Ability to talk and hear, and use hands repetitively to finger,
handle, feel or operate kitchen equipment and other standard office
equipment; reach with hands and arms; bend, kneel and crouch and
climb.
- Climbing ladder and step stool.
- Dexterity required for handling food items and dishes.The
essential functions and requirements listed in this job description
are not intended to be all-inclusive. Other duties and
responsibilities may be assigned as needed to meet the ongoing
needs of the restaurant.999
Keywords: Jim 'N Nick's Bar-B-Q, Savannah , Assistant General Manager, Executive , Pooler, Georgia
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