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Manager Client Operations

Company: VirtualVocations
Location: Savannah
Posted on: June 9, 2024

Job Description:

A company is looking for a Manager, Client Operations in the USA

Key Responsibilities:

Lead, train, and manage the Client Operations team
Analyze and report on customer satisfaction insights and trends
Represent the company to customers for all Production-level incidents and escalations

Required Qualifications:

5+ years of Client Operations experience or Client Support experience
3+ years of team management experience
Strong Jira Service Management experience required
Strong technical understanding of data products and APIs
US-based with availability during eastern time zone hours

Keywords: VirtualVocations, Savannah , Manager Client Operations, Executive , Savannah, Georgia

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