General Manager
Company: LUV Car Wash
Location: Savannah
Posted on: October 30, 2024
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Job Description:
Description:LUV Car Wash was founded in Sept of 2021, and we
have rapidly grown to over 70 locations in 6 states, including CA,
NV, FL, GA, PA, and NJ. We are looking to add a General Manager to
our growing team to help us continue our mission to become the best
car wash in the industry.Benefits:***Relocation Available***401K
match Health Benefits/HSA Vision Dental Life insuranceVacation Sick
Time Employee Discount program EAP General Summary of Duties:The
General Manager (GM) is responsible for all site operations
including recruiting of staff, site safety, facilities management,
customer service, driving sales, site compliance and the
development of the car wash team.Reports to: District Manager FLSA
Status: Exempt / Non- Exempt Physical Demands: Occasional prolonged
periods of walking/standing. Work outside in varying weather
conditions.Ability to lift 25 pounds unassisted.Essential
Functions:Recruit, train, coach and develop all teammates.Ensure
compliance with LUV onboarding, orientation and training processes
for all new teammates. Stay up to date on all process changes and
enhancements.Provide ongoing development, coaching and counseling
to AGMs and high-potential hourly teammates.Partner with People
Services on disciplinary issues including investigations and
terminations.Partner with Market Leader to drive local volume and
sales through strategic community outreach and marketing
efforts.Check LUV GM email regularly and respond to all emails in a
timely, pleasant manner. Follow-up on action items as needed,
quickly and accurately.Partner with Market Leader on budget
planning and forecasting.Review DRB reporting and submit payroll
information to all employees on time. Cross-reference and review
payroll before submission to ensure 100% accuracy and guarantee all
teammates are accurately paid for hours worked.Ensure teammates are
always using prescribed sales scripts and guide-on
procedures.Ensure the site operates safely and in compliance with
all regulatory, local, state and federal laws/regulations.Create
genuine connections with customers and foster relationships through
superior customer service to build membership sales.Create weekly
schedule and manage site labor to LUV Car Wash standards.Walk site
throughout shift to ensure site is operating safely, efficiently
and up to the LUV standards of service. Converse with customers
regularly to ensure customer satisfaction.Handle all customer
issues/complaints. Work with Market Leader to resolve all issues in
a timely manner that results in positive outcomes and
customer-retention.Partner with Facilities Market Leader and
maintenance team to ensure all equipment is properly maintained,
safely operated and maintenance requests are fulfilled in a timely
manner to minimize site downtime.Perform other duties as
assigned.Job holder must demonstrate current competencies
applicable to the job position. Every employee is required to
remain updated on company policies and affairs through appropriate
sources, such as the internal employee website.
Requirements:Education:HS Diploma or equivalent preferred.
Bachelor's Degree in business management, hospitality or related
field a plus.Experience:Minimum of three (3) years management
experience required. Management in restaurants or hospitality is
highly preferred. Experience in car wash or automotive industry a
plus.Requirements:Excellent verbal and written communication
skills.Strong organizational skills and ability to
prioritize.Compensation details: 55000-60000 Hourly
WagePI5ca7206ad92a-25660-35841173
Keywords: LUV Car Wash, Savannah , General Manager, Executive , Savannah, Georgia
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