General Manager - Myrtle & Rose Rooftop Lounge
Company: JW Marriott
Location: Savannah
Posted on: May 4, 2025
Job Description:
An inspiring career awaits you!The Kessler Collection is a
portfolio of luxury boutique hotels, unique restaurants and
experiences with a Bohemian twist. The collection's captivating
hotels feature curated art, original music, unique architecture and
stories around every corner, all located in destinations people
want to be. Our mission of inspiring places, intuitive service, and
exuberant guests means we are committed to our Grand Performers
learning, development, and well-being. We believe people want to be
inspired!Grand Performers may enjoy a range of benefits,
including:
- Marriott Employee Discounts Worldwide
- Competitive Wage & Discretionary Bonus Program
- Medical, Dental, Vision Insurance
- Company-Sponsored Life Insurance
- Short & Long-Term Disability Insurance
- Tuition Reimbursement Program
- 401(K) with Discretionary Company Matching Contributions
- Employee Assistance ProgramJOB SUMMARYThe overall objective and
purpose of the Food and Beverage Manager are to oversee for the
floor coverage in the outlets and assisting the serving staff in
the restaurant, lounge, and in-room dining/pool service. The
incumbent is responsible for supervising Food and Beverage outlets,
ensuring our guests receive the ultimate dining experience. They
are to provide inspiring and strategic leadership while directing
the Food and Beverage department's activities in support of the
mission, core values, and goals established by the company.CORE
RESPONSIBILITIES
- Supervises daily shift operations.
- Ensures Grand Performers comply with appearance standards.
- Schedule's dining reservations and arranges parties or special
services for diners.
- Inspects kitchen and dining areas and kitchen utensils and
equipment to ensure sanitary standards are met.
- Requisitions and inspects food, supplies, and equipment to
maintain stock levels and ensure quality standards are met.
- Ensures compliance with all food & beverage policies,
standards, and procedures.
- Maintains service and sanitation standards in restaurant,
bar/lounge, and room service areas.
- Acts as the guest service role model for the restaurant sets a
good example of excellent customer service and creates a positive
atmosphere for guest relations.
- Assists servers on the floor during meal periods.
- Clears and resets counters or tables after each course when
needed
- Assists dining room servers in the food and beverage service,
sets tables, serves guests as directed by the server, keeps menus
clean, and maintains the clean table between servings and menu
knowledge.
- Assists with providing tables with beverages.
- Removes solid linens and replaces them with clean linen.
- Transports dirty dishes to the dishwashing station.
- Polish silver and glass as needed.
- Present menu, answer questions, and make suggestions regarding
food and beverage.
- Seat guests in the dining room
- Explain, pair and recommend wine from the wine list
- Serve food and beverage in a genuine, friendly, professional,
and efficient manner consistent with the Kessler image and
standards.
- Relays orders to the kitchen through POS and helps serve
courses from kitchen and service bars.
- Total's bill and accepts payment when needed.
- Proficiently utilizes the property management systems and
follows cash handling procedures.
- Sets up bar & dining room in a thorough and swift manner
- Sets up dining room when needed in a thorough and swift
manner
- Empowers Grand Performers to provide excellent customer
service.
- Ensures staff understands local, state, and Federal liquor
laws.
- Monitor's alcohol beverage service in compliance with local
laws.
- Ensures point of sale operations and cash handling practices
are following standard operating procedures.
- Edit's work schedules and evaluates the work performance of
employees.
- Assigns and coordinates work of employees to promote the
efficiency of operationsKNOWLEDGE, SKILLS, AND ABILITIES
- Strategic business leader - Works strategically to devise plans
in alignment with organizational goals.
- Cultivates engagement - Builds loyalty to the company and not
to themselves. Proven ability to host/facilitate effective
meetings, motivate teams to produce results with tight timeframes
while simultaneously managing several projects.
- Generates alignment - Ensures proper time and effort is spent
to build high-level performance and consistency throughout
collection.
- Leads with courage - Provides a culture of accountability.
- Execution of plans - Utilizes our systems, tools, and resources
to accomplish results and achieve goals.
- Must possess excellent computer skills, including Microsoft
Word, Excel, and Outlook
- Requires good communication skills, both verbal and
written
- Ability to respond promptly to customer needs.
- Excellent guest service and interpersonal skills with the
ability to relate to diverse guest types.
- Ability to prioritize and maintain multiple tables at a
time.MINIMUM QUALIFICATIONS
- High School diploma - required
- 1+ years of relevant work experience in similar scope and title
- required
- Experience within luxury brand/markets - preferred
- Food Safety Certification - preferred or attained within 30
days
- Alcohol Safety Certification - preferred or attained within 30
daysSUPERVISORY RESPONSIBILITIES
- Shift supervision of all restaurant, lounge, Caf--, IRD, and
pool serving staff
- Restaurant Manager on Duty in absence of F&B Director,
Outlet Manager or Restaurant Manager.
- Shift supervision of all restaurant, lounge, Caf--, IRD, and
pool serving staff
- Restaurant Manager on Duty in the absence of F&B Director,
Outlet Manager, or Restaurant Manager.WORK ENVIRONMENT
- Must be comfortable working in a shared space, with constant
noise, without the use of a private office.
- Must be able to cope with frequent changing priorities and
deadlines with a high degree of optimism, professionalism &
collaboration.
- Schedules may vary from week to week based on business demands
in excess of 40 hours with or without notice.
- Must be able to work safely in a kitchen environment with high
temperatures and humidityPHYSICAL DEMANDS
- While performing the duties of this job, the incumbent is
regularly required to see, hear, reach, use fingers to handle and
feel, stand, stoop, bend and crouch up to 8 hours daily.
- Push, pull, and lift up to 50 lbs.
- While performing the duties of this job, the incumbent is
regularly required to travel by foot, car, bus, airplane, or other
means of transportation, which require sitting, waiting, and
standing for long and short periods of time.The Kessler Collection
is proud to be an Equal Employment Opportunity employer. We do not
discriminate based upon race, religion, color, national origin,
gender (including pregnancy, childbirth, or related medical
conditions), sexual orientation, gender identity, gender
expression, age, status as a protected veteran, status as an
individual with a disability, or other applicable legally protected
characteristics.
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Keywords: JW Marriott, Savannah , General Manager - Myrtle & Rose Rooftop Lounge, Executive , Savannah, Georgia
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