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Customer Service Associate

Company: Wagmo
Location: Hinesville
Posted on: November 22, 2021

Job Description:

[Customer Support / Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Service Associate you'll: Work alongside a team of third-party Customer Support agents to support day-to-day customer interactions via Zendesk email, live chat, SMS, and Facebook Messenger; Simultaneously support your own Customer interactions digitally for now but eventually offer phone support; Identify technical issues and document solutions to the Customer Experience Lead; Monitor Wagmo's Social Media accounts to respond to customer comments and questions, and moderate discussionsHiring Fast > >

Keywords: Wagmo, Savannah , Customer Service Associate, Hospitality & Tourism , Hinesville, Georgia

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