Assist Dir Housekeeping
Company: Perry Lane Hotel
Location: Savannah
Posted on: January 16, 2022
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Job Description:
Why us?
Stationed in the midst of Savannah's historic district, Perry Lane
Hotel invites guests to immerse themselves in all that is Savannah.
Combining regional and contemporary aesthetics, this Luxury
Collection Hotel boasts 167 elegant guest rooms and three lively
food and beverage venues. Perry Lane Hotel is where true southern
warmth endures as we genuinely connect with our guests. Rather we
are welcoming a long-weekend adventurer, abusiness traveler, or a
Savannah sophisticate, we are setting the tone for our guest's
entire stay, and we do so with creative spark and worldly
elegance.
Our Housekeeping team seeks welcoming, creative and polished team
members with aheart of service. We passionately strive to be the
best and create excellence in everything we do. We are known among
our team, our guests and our communities as leaders in our field
who are authentic, humble and innovative operators driven to
anticipate needs andexceed expectations.
Job Overview
Supervise the operations of the housekeeping staff promoting a safe
environment and quality service to achieve maximum guest
satisfaction, protection of assets and minimal expenses. Assists in
implementing and enforcing procedural changes.
Responsibilities
-Supervise the housekeeping staff; planning, apportioning, and
directing their work, training, coaching and counseling and provide
performance feedback to ensure maximum efficiency.
-Assist the Executive Housekeeper in interviewing and selecting new
employees for hire
-Monitor the housekeeping staff and their productivity and
efficiency for the purpose of recommending promotions or other
changes in their status
-Assist the Executive Housekeeper in the handling of employee
complaints and grievances and disciplining them up to termination
when necessary
-Determine the type of materials, supplies, and tools to be used or
merchandise to be bought, stocked and sold.
-Supervise and inspect the cleaning of the guest rooms, turndown
service, public areas and back of the house; ensure compliance with
accident/loss prevention programs, SOPs and health/sanitation
standards and regulations to achieve a high level of cleanliness
and guest satisfaction.
-Implement emergency training and procedures to ensure appropriate
protection of the hotel's guests, staff and company assets.
-Issue assignments to staff reviewing special requests and areas of
concentration to ensure a smooth flow of the housekeeping
operation.
-Issue supplies/goods to staff at beginning of shift in order to
control inventory and ensure proper supplies are available while
controlling expenses.
-Respond to guest requests, concerns and problems to ensure guest
satisfaction. Log items into the Lost and Found and answer
inquiries to maintain controls and ensure guest satisfaction.
-Implement emergency training and procedures to ensure appropriate
protection of the hotel, guest, staff and company assets.
Keywords: Perry Lane Hotel, Savannah , Assist Dir Housekeeping, Hospitality & Tourism , Savannah, Georgia
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