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Host or Hostess

Company: Sea Island
Location: Brunswick
Posted on: September 23, 2022

Job Description:

Basic Job Function: Promptly escort guests to their assigned table as they enter the dining room.Uphold and ensure compliance with all company and departmental policies and procedures.Minimum Requirements:--- Previous Food & Beverage experience in a luxury hotel, resort or fine dining restaurant preferred--- Understanding of Forbes 5-Star dining standards preferred--- High School Diploma or equivalent credentials preferred--- Host/Hostess experience preferred--- Must be at least 18 years of age (Georgia law requires that one must be over the age of 18 to dispense or serve alcoholic beverages)--- Excellent Communication skills, both written and verbal--- Consistently aspires to fulfill our core Company values (Respect, Integrity, Passion, Teamwork, Accountability, Caring, Loyalty & Trust) --- Exhibits the Sea Island Five-Star Behavior Standards with guests, members and co-workers --- Must possess a positive attitude and have the ability to work with a variety of people and in cooperation with coworkers efficiently and effectively--- Must be detail oriented and able to manage competing priorities and multiple deadlines in a fast paced environment--- Ability to easily adapt to organizational and environmental changes--- Must be flexible to working days, early mornings, evenings, weekends, and holidays--- Report to work at the scheduled time, neatly groomed and in compliance with company Dress Code PolicyTasks/Responsibilities:--- Upon direction from Maitre d' or Assistant Dining Room Manager, escort guests to their assigned table for dining--- Answer telephone and take reservations--- Learn the names and personally recognize our regular Guests and Members--- Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area to answer any questions guests may have to the best of one's ability--- If applicable, complete a Guest Problem Resolutions (GPR) form on any issues (solved or unsolved issues) and follow-up on issues as needed (if computer access is not available give information to admin support) --- Maintains cleanliness and organization in all work areas--- Uphold appropriate departmental standards of quality/timing--- Uphold and ensure compliance with all company and departmental policies and procedures--- Report all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately --- Attends all scheduled employee meetings and brings suggestions for improvement--- Willing and timely execution of other duties as delegated by leadershipPhysical Requirements:--- Ability to kneel, crouch, squat, climb, stand, sit, balance, reach, bend, push, pull and walk for prolonged periods--- If applicable, must have the ability to work for extended time periods in an outdoor environment, including sun, heat, cold, wind, rain, and higher than normal noise levels--- Ability to perform repetitive tasks with accuracy--- Ability to lift, carry, pull and push up to 30 lbs intermittently throughout a shift--- Ability to read, write and communicate effectively in English, both written and verbal--- May be exposed to mechanical, electrical, chemical and fume hazards--- -Maintain compliance with Company Resort Professional Image Policy

Keywords: Sea Island, Savannah , Host or Hostess, Hospitality & Tourism , Brunswick, Georgia

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