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Customer Service Representative

Company: Performance Team
Location: Savannah
Posted on: November 26, 2022

Job Description:

About Us: As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!If you are seeking to be a part of a family, this is the place for you!Performance Team and Damco Distribution, now part of the Maersk global organization under a combined Warehousing & Distribution division, offer third party logistics services to over 500 customers. Encompassing almost 15 million square feet of warehousing capacity throughout the country and a large transportation segment capturing a variety of services, we have key supply chain hubs in the Los Angeles and New Jersey/New York areas, and other facilities along the Western & Eastern coasts along with multiple locations in the Midwest. Delivering significant sales and profitability growth, we will drive the Inland Logistics and Services business for the combined US business units for Maersk. Summary: Interviews customers and records interview information into computer for customer service by performing the following duties. Essential Duties and Responsibilities: Talks with customer by phone or in person and receives orders for account. Supervise assigned accounts Deliver Customer expectation Fills out contract forms, determines charges for service requested, communicates changes with accounts and ensures orders and changes are executed. Solicits sale of new or additional services. Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation. Position is full-time and on-site. Education and/or Experience: One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.Notice to applicants applying to positions in the United StatesYou must be authorized to work for any employer in the U.S.Performance Team, A Maersk Company (PT) is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities who are applying for positions in the U.S. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.If you are interested in applying for employment with PT in the U.S. and need special assistance or an accommodation to use our website or to apply for a position, or if you need a reasonable accommodation to perform a job, please contact the applicable Human Resources Department by emailing hr.support(at)performanceteam.net. You may also contact the Human Resources Department by calling . Determination on requests for reasonable accommodation are made on a case-by-case basis pursuant to an interactive dialogue between the applicant and the Company.Pay Transparency Notice: \_%20English\_formattedESQA508c.pdf Job Type: Full-timeBenefits: 401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Vision insuranceSchedule: 8 hour shift Day shift Monday to Friday Weekend availabilityCOVID-19 considerations:We are taking all necessary precautions to ensure the health and safety of all employees.Work Location: One location

Keywords: Performance Team, Savannah , Customer Service Representative, Hospitality & Tourism , Savannah, Georgia

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