General Manager - Retail
Posted on: November 26, 2022
The General Manager is responsible for all aspects of the retail
operation, consistently building sales and profits by taking an
ownership mentality of the assigned location.
--- Being passionate about the customer service and retail industry
while inspiring, coaching, developing, empowering and holding
accountable all team members to deliver an exceptional customer
experience while developing and sustaining a profitable
--- Responsible for maintaining the highest standards of customer
service, retail presentation, and comprehensive internal and
--- Responsible for the day-to-day activities of the retail
operation, proactively helping in any area where it is needed.
--- Recruiting, interviewing, hiring and ensuring effective
orientation and training of the highest caliber candidates.
--- Analyzing, recognizing, and proactively managing sales, margin,
product inventory levels, cash and inventory, and purchase trends.
Utilizing other reporting metrics to maximize bottom line
profitability at store level.
--- Ensuring the company marketing plans and procedures are
executed at store level consistently.
--- Executing the implementation of new program rollouts at store
--- Maintaining consistently adequate inventory levels through
effective ordering which supports driving sales and minimizing
--- On a day to day basis, ensuring safety, health, food safety,
and sanitation requirements/procedures are met in accordance with
federal, state, local and company standards.
--- Responsible for effective employee scheduling and payroll
management to maximize daily sales while achieving company labor
--- Completing all required daily and monthly paperwork and
--- Responsible for achieving daily, weekly, and monthly sales and
other performance goals consistently as set by the District Manager
and upper management.
--- Effectively communicating with all subordinates, peers, and all
levels of upper management.
--- Managing employee activities and assigned duties for proper
execution and timely completion.
--- Complete accurate and timely employee performance reviews.
--- Investigating all inventory or cash shortages quickly and
efficiently to resolve.
--- Ensuring correct vendor procedures are being followed by all
employees per company policy.
--- Responsible to ensure all cash handling and inventory control
procedures and policies are being followed by all employees and all
employees are being cash audited monthly per company policy.
--- Ensuring all company video and security procedures and policies
are being followed at all times.
--- Completing competition surveys monthly or as requested by upper
--- Communicating and supporting the company's mission, vision, and
--- Implementing and enforcing all company policies, rules and
--- Being a steward in the community where the store location
resides by participating quarterly in community service events with
the district team.
--- Ensure all employees follow all company, state, local and
federal guidelines with regards to the sale of all alcohol,
tobacco, lottery/lotto, and all other restrictive products.
--- Resolve customer complaints and problems quickly and
--- Responsible for executing at store level the fuel pricing
strategy including timely and accurate fuel surveys and price
--- Responsible for completing self-maintenance items at store
--- Assisting to ensure high level of employee morale and
engagement through enhanced communication, role modeling, employee
recognition, consistent feedback, along with direct
--- Build and maintain effective business relationships with our
--- Responsible for maintaining a safe work environment at the
--- A proactive business manager in all aspects of store operations
to achieve company goals and be able to read, understand, and react
to P&L and other analytical reports.
--- Ensure positive employee relations at store level inclusive of
resolving all employee problems and disputes in a timely manner.
Reaching out for assistance and guidance from the District Manager
and Human Resources representatives when necessary.
--- Responsible for being a catalyst for change and embracing
change within the organization as it occurs.
--- High School Diploma or GED is required.
--- 3-5 years' experience as a retail manager; convenience store
experience strongly preferred
--- Ability to work 50 hours weekly
--- Must be able to work a flexible schedule including opening,
closing, weekends and holidays
--- Ability to bend, stretch, reach, locate, stack, and lift
inventory weighing up to 40 pounds.
--- Must meet all requirements expected of an Enmarket Store
Keywords: Enmarket, Savannah , General Manager - Retail, Hospitality & Tourism , Townsend, Georgia
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