Cook - Customer Service
Company: Enmarket
Location: Hardeeville
Posted on: March 20, 2023
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Job Description:
Job Description:
The Deli Lead is passionate about enmarket's food and beverage
services and provides support to the management team in meeting
store operational, sales and profitability objectives. The Deli
Lead serves our customer's needs by being well trained, friendly
and responsive while following company procedures and policies.
This position will provide excellent customer service and maintain
clean and sanitary kitchen and deli areas, upholding the enmarket
customer service and cleanliness standards at the store. DUTIES &
RESPONSIBILITIES--- Reports for work at scheduled time, with a
clean, neat, well-groomed appearance.--- Willingness to work a
flexible schedule including opening, closing, weekends and holidays
as needed.--- Greet every customer and provide prompt and courteous
customer service.--- Assist customers with orders, including
conducting a quality check to ensure customers' orders are correct
and upselling each customer.--- Help resolve customer complaints
and problems quickly and effectively.--- Responsible for
maintaining high standards of food service cleanliness and
sanitation, food quality, and food and equipment safety by
following appropriate policies and procedures.--- Ensure all fresh
products, cases, condiments, flatware and napkins are adequately
stocked throughout shift.--- Maintain kitchen inventory and process
product orders as needed.--- Follow the correct vendor check-in
procedures as defined in the operations manual and trained by
manager.--- Monitor and log refrigerator temperatures every 3 hours
and report any issues to management.--- Complete all shift reports
accurately, neatly and timely to meet company standards.--- Assist
other deli associates in completing tasks as needed.--- Responsible
for communicating and supporting the company mission, vision and
values.--- Responsible for following all company policies, rules
and procedures.--- Demonstrates teamwork and cooperation with
customers and fellow employees.--- Other duties as assigned.---
Must have a customer-centric, friendly, service attitude.---
Ability to stand for long periods of time without breaks--- Ability
to perform basic math functions (adding, subtracting, multiplying,
dividing, fractions, percentages); understanding volume, pounds,
etc.is required.--- Ability to stoop, bend, stretch, reach, stack,
and lift inventory weighing up to 40 pounds to stock, inventory,
and sell merchandise and keep the kiosk/store/station/lot clean.---
Ability to hear, understand, and respond to requests and to
communicate information clearly using the English language.--- Must
have a strong work ethic and be able to cooperate and get along
with co-workers.Reports to: The General Manager and Assistant
General ManagerEligibility Requirements: Hiring is contingent upon
eligibility to work in the U.S. $15.00-$19.00Wage:
$15.00-$19.00
Keywords: Enmarket, Savannah , Cook - Customer Service, Hospitality & Tourism , Hardeeville, Georgia
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