Hotel Sales Manager

Company: Encore Hospitality
Location: Savannah
Posted on: April 10, 2025

Job Description:

Job Title: Business Transient Sales Manager

Location: Fairfield Inn Suites Savannah Midtown

Reports To: General Manager or Director of Sales

Employment Type: Full-time

Shift: Flexible schedule, including weekends and holidays

Salary: Competitive and based on experience



Overview:



--- Seeking a Hotel Sales Manager to drive corporate room revenue at Encore Hospitality. Responsibilities include building and maintaining relationships with local and national businesses, discovering new opportunities, and negotiating competitive corporate rates. The ideal candidate ensures exceptional service for business travelers while strategically increasing hotel revenue and occupancy.


Environment:

--- Mainly office-based with regular client meetings, site visits, and event participation. Flexibility in work hours is necessary, with occasional weekend and evening work to meet business demands.


Benefits:

--- Health Wellness: Comprehensive health, dental, and vision insurance Retirement Plans: 401(k) with company match and retirement planning assistance
--- Paid Time Off: Vacation, sick leave, and paid holidays
--- Professional Development: Access to training programs and career advancement opportunities
--- Employee Discounts: Special rates on hotel stays, dining, and other hospitality services

Responsibilities:
--- Develop and implement strategic sales strategies to boost business transient revenue from new and existing corporate accounts in Savannah, GA, US.
--- Identify, engage, and secure new business transient accounts, nurturing strong partnerships for long-term success.
--- Negotiate and oversee corporate rate contracts to ensure competitiveness and profitability within the market.
--- Stay informed about market trends, competitor performance, and transient business behaviors to adjust strategies for sustained competitiveness.
--- Meet or surpass monthly and yearly sales targets through proactive outreach and effective client management.
--- Serve as the main point of contact for business transient accounts, delivering high-quality service and building lasting loyalty in Savannah, GA, US.
--- Conduct regular site visits, presentations, and business reviews with key clients to enhance relationships and maximize opportunities.
--- Maintain accurate records of client interactions, account information, and contract details using CRM systems.
--- Address client needs promptly and efficiently, offering solutions that improve satisfaction and encourage repeat business.
--- Collaborate closely with the revenue management team to optimize pricing, availability, and inventory for transient business in Savannah, GA, US.
--- Work with the marketing team to create customized promotional materials and campaigns that resonate with corporate travelers.
--- Provide continuous market intelligence and feedback to the leadership team to refine strategies and enhance guest experiences for business travelers.
--- Contribute insights in cross-functional team meetings to enhance operational efficiency and guest satisfaction.
--- Prepare and deliver regular sales performance reports, including updates on business transient accounts, market trends, and competitive analysis.
--- Analyze transient business revenue data to adjust sales tactics and ensure alignment with revenue objectives.
--- Participate in weekly sales and revenue meetings, sharing progress updates and collaborating on strategies to achieve targets.
--- Ensure full compliance with hotel policies and procedures in all sales operations, including rate negotiations and contract management.

Qualifications:
Education:
--- Bachelor's degree in Hospitality, Business Administration, Marketing, or a related field (preferred).

Experience:
--- Minimum of 2-3 years in hotel sales, with a focus on business transient sales. Proven track record of meeting or exceeding sales targets.

Skills:
--- Strong negotiation and communication skills.
--- Excellent relationship-building abilities, with a customer-centric mindset.
--- Proficient in sales and CRM software, as well as Microsoft Office Suite.
--- Strong analytical skills to assess market trends, identify business opportunities, and adjust strategies.

Knowledge:
--- Familiarity with the local corporate market and business travel trends is highly desirable.

Key Competencies:
--- Results-Oriented: Proactive, with a strategic mindset focused on achieving sales targets and revenue goals.
--- Time Management: Strong organizational skills with the ability to manage multiple priorities in a fast-paced, dynamic environment.
--- Customer Service Excellence: Dedication to delivering outstanding service to clients, ensuring a seamless experience for business travelers.
--- Collaboration: Ability to work effectively with internal teams (sales, revenue, marketing) and external stakeholders to drive business growth.

About Company:
Encore Hospitality is a division of Encore Enterprises which is a diverse commercial real estate investment company based out of the Dallas/Ft. Worth Metroplex. Our business investments cover a wide variety of areas including office, retail, apartment, hotel, restaurants, and more.

Encore's competitive advantage is its culture. We are an exceptional team with talented team members from varying and diverse backgrounds. For the fifth year in a row, Encore is among the top 25% of the most racially diverse companies in the U.S. according to the EEO Joint Reporting Committee. Our culture, in large measure, accounts for our extraordinary performance.

Keywords: Encore Hospitality, Savannah , Hotel Sales Manager, Hospitality & Tourism , Savannah, Georgia