General Manager
Company: Hay Creek Hotels
Location: Savannah
Posted on: February 19, 2026
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Job Description:
Job Description Job Description Luxury Boutique Hotel |
Rooms-Only Property We are seeking a driven and service-obsessed
General Manager to lead a rooms-only luxury boutique or independent
hotel. This is a standout opportunity for a high-performing
hospitality leader ready to step into their first General Manager
role and make a real mark. With no food & beverage or extensive
ancillary outlets, this role is laser-focused on what matters most:
exceptional rooms operations, revenue performance, and
unforgettable guest experiences . Background and Experience
Property Type : Must have 5-10 years of progressive experience in
4- or 5-star luxury hotels , preferably independent or boutique
properties (e.g., Small Luxury Hotels of the World affiliates,
Relais & Châteaux, or similar non-branded luxury independents).
Experience in chain luxury brands (e.g., Four Seasons,
Ritz-Carlton, Auberge) is acceptable if it includes operational
depth but the candidates from these brands are likely to insulated
Core Expertise : Strong rooms division background is essential,
including front office, housekeeping, reservations, and guest
services. Proven track record in maintaining impeccable standards
for room cleanliness, design, amenities, and personalized service
in a luxury setting Additional Strengths : Sales and revenue
management experience highly desirable, such as yield management,
channel optimization, and building relationships with OTAs, travel
advisors, and direct corporate/wholesale clients. Ideal prior roles
include: Director of Rooms / Rooms Division Manager Director of
Sales & Marketing (with operational overlap) Assistant General
Manager / Hotel Manager in a smaller luxury property Director of
Operations with heavy rooms focus Key Skills and Competencies
Operational Excellence : Deep knowledge of luxury rooms operations,
including housekeeping protocols, in-room technology,
sustainability practices (common in modern luxury), and crisis
management. Revenue and Financial Acumen : Expertise in budgeting,
P&L management, forecasting, and driving ADR/occupancy in a
rooms-only model. Ability to analyze market trends and compete
effectively without F&B upsell. Guest-Centric Leadership :
Passion for delivering bespoke, anticipatory service; skilled in
handling VIPs, resolving issues, and fostering loyalty in a
high-expectation luxury segment. Sales Orientation : Proactive in
building partnerships (e.g., with luxury travel consortia like
Virtuoso) and digital marketing to maximize direct bookings. Team
Building : Hands-on style suited to boutique properties; experience
motivating small, high-performing teams with low turnover. Soft
Skills : Energetic, resilient, detail-oriented, and culturally
attuned; excellent communication for owner/investor relations.
Community Relationship builder: Must be sociable and involved in
the community Personal Attributes Drive & Ambition: Highly
motivated by the opportunity to lead an independent luxury
property, with an entrepreneurial mindset and a strong desire to
build, refine, and elevate a rooms-focused operation. Adaptability:
Thrives in a nimble, hands-on environment where the General Manager
is highly visible, deeply engaged, and directly involved in
day-to-day operations. Career Stage: Demonstrates a clear
progression in leadership responsibility and a strong appetite for
ownership-level impact and long-term growth. This individual will
excel by leveraging deep expertise in rooms operations, sales, and
revenue strategy to drive occupancy, optimize rates, and cultivate
lasting guest loyalty. As a high-potential leader, they are ready
to step into the role with confidence, deliver results from day
one, and position the property as a standout within a competitive
luxury market.
Keywords: Hay Creek Hotels, Savannah , General Manager, Hospitality & Tourism , Savannah, Georgia
