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Banquet Server (on-call)

Company: Perry Lane & Emporium
Location: Savannah
Posted on: October 11, 2019

Job Description:

15967BR Req #: 15967BR Why Us: Stationed in the midst of the city, Perry Lane Hotel invites guests to immerse themselves in all that is Savannah. Combining regional and contemporary aesthetics, this newly-minted member of the esteemed Luxury Collection boasts 167 elegant guest rooms, including 12 luxurious suites. Three lively food and beverage venues create a thriving social atmosphere, while our expansive art collection, 8,900 sq. ft. of event space and ever-changing calendar of local on- and off-property programming add up to a truly one-of-a-kind experience. Job Title: Banquet Server (on-call) Location Name: Perry Lane Hotel City: Savannah EEO Statement: We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Posting Overview: Under general supervision, provides prompt and courteous food service to customers. Set-up, service and break down assigned functions in a safe, accident-free manner. Requirements: Competencies Dealing with Ambiguity Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Compassion Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others. Composure Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn't show frustration when resisted or blocked; is a settling influence in a crisis. Interpersonal Savvy Relates well to all kinds of people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Knowledge/Skills Must have basic knowledge of customer service principles, food service function, and restaurant and kitchen operations. Abilities Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs. Carrying trays, dish racks, glass racks, etc using both hands at 20 -40 lbs. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Bending/kneeling: Ability to bend to lower level cabinets and lift trays. Mobility: Maneuver in narrow areas and between seated guests. Continuous standing required to service guest functions; 100' of the time scheduled. Climbing approximately 12 steps 20' of 8 hours. No driving required. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Education/Formal Training High school education or equivalent. Experience Previous experience in similar position of 3 months or longer. Material/Equipment Used Computerized order machine, basic writing materials, restaurant equipment including but not limited to coffee machines, ice machines, toasters and beverage dispensers. Environment Physically strenuous: prolonged standing, walking, lifting and carrying throughout entire shift in 95' indoor environment. Going in the freezer temperatures can be -10 degrees. Position Type: Part Time - On-Call State: GA [see job description] SRGJ0618

Keywords: Perry Lane & Emporium, Savannah , Banquet Server (on-call), Hospitality & Tourism , Savannah, Georgia

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