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Technical Services Specialist

Company: ERCO Worldwide
Location: Savannah
Posted on: January 16, 2020

Job Description:

ERCO Worldwide, a division of Superior Plus LP, is a global speciality chemicals company, headquartered in Toronto, Ontario, Canada. The company is the leading worldwide provider of chlorine dioxide technology and one of the world's leading suppliers of sodium chlorate and sodium chlorite, used primarily for the manufacture of chlorine dioxide. The company's chloralkali products are used in the water treatment and pulp and paper industries. ERCO also designs and licenses large-scale, proprietary chlorine dioxide generators used to produce chlorine dioxide at pulp mills for the elemental chlorine-free bleaching process.We currently have an opening for a Technical Service Specialist located in the eastern coat of the US, close to our Plant/ Office in Valdosta, Georgia. This is a home-based role that requires traveling. General SummaryThis position is responsible for establishing and maintaining relationships with key customers to meet their current needs and determine future opportunities. Work with customers in Canada, U.S. and overseas providing technical service and sales support for ERCO technology (chlorine dioxide, ERCO Smarts---) and overall sodium chlorate business.Major Duties and Responsibilities---Provides technical service (routine and emergency, by phone and in person) to ERCO technology customers. Responds to queries of a general or specific nature and provides information. ---Commissioning of chlorine dioxide plants ---Performs inspections of chlorine dioxide plant equipment and re-trains customer's personnel (operators, trades etc.) when contracted. ---Participates in Chlorine Dioxide technology or sodium chlorate sales activity and assist with presentations and sales meetings.-----Completes administrative tasks related to the position: Completion and submission of expense reports, Preparation of start-up, performance trial, visit and inspection reports, telephone call or mill contact records, field feed-back reports and Completion of time sheets.Minimum Requirements---A Bachelor's degree in chemistry or a recognized technologist certificate --- 5 - 10 years of related experience-----Practice safety awareness in order to minimize or eliminate safety accidents and incidents ---Excellent communication skills and proficient with computers ---Registration as a Professional Engineer or registered as a Certified Engineering Technologist (CET)-----Travel internationally up to 50% of the timeThank you for your interest in ERCO Worldwide

Keywords: ERCO Worldwide, Savannah , Technical Services Specialist, IT / Software / Systems , Savannah, Georgia

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