Part time Front Desk Agent

Company: Hilton Garden Inn Savannah Midtown
Location: Savannah
Posted on: January 10, 2021

Job Description:

Front Desk & Guest Care. We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.Here are some reasons our associates like working for us: Our Benefits (applies to Full Time Associates Competitive Pay, Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental, 401K Retirement Program with company contribution - FREE MONEY!Group Life Insurance equal to your annual salary, Voluntary Short and Long Term Disability Programs, Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon. Concord provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price.Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by:* Assisting guests efficiently, courteously and professionally at all times.* Maintaining a high level of service and hospitality.* Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner.* Posting guest charges, collect payments and follow all cash handling procedures as required by Concord.* Handling guest mail and messages with respect to privacy and professionalism.* Must be knowledgeable of the hotel brand and various programs (travel programs, special offers).* Be a great communicator to various departments and management on guest comments and concerns.* Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance.* Have full knowledge of hotel safety and emergency procedures.Why Concord?Our associates enjoy competitive pay, great benefits including health/vision/dental, bonus plan, 401K program as well as tuition reimbursement, our Concord hotel complimentary room program and Brand discounted room policy and more. Enjoy a culture where associates are valued and our Associate First policy is a way of life. Utilize your talents with a Company that cares about You! Our company focuses on the things you care about: sustainability, community and wellness. We have been in business over 30 years with 100 + hotels and many more coming. Our company focuses on training and development, reward and recognition and overall fun working environment for all team members.ExperienceRequired* 1 year(s): Customer ServiceJob Requirements:See job description

Keywords: Hilton Garden Inn Savannah Midtown, Savannah , Part time Front Desk Agent, IT / Software / Systems , Savannah, Georgia