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Franchised Stewarding Supervisor

Company: Marriott
Location: Savannah
Posted on: December 4, 2019

Job Description:

Posting Date Nov 25, 2019

Job Number 19166396

Job Category Food and Beverage & Culinary

Location JW Marriott Savannah Plant Riverside District, 300 West River Street, Savannah, Georgia, United States VIEW ON MAP

Brand Marriott Hotels Resorts /JW Marriott

Schedule Full-time

Relocation? No

Position Type Non-Management/Hourly

Start Your Journey With Us

Thank you for your interest in this position. It is a job opportunity with one of Marriott International's franchisees.

Please Apply Online at:

Additional Information: This hotel is owned and operated by an independent franchisee, Kessler Enterprise, Inc. IV. The franchisee controls all aspects of the hotel's employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

Job Summary

JW Marriott Savannah Plant Riverside District is set to transform Savannah's historic riverfront into a vibrant new entertainment destination inviting guests and visitors to experience incredible dining between 12+ outlets, live music and concerts, high-end shopping and inspired hotel stays. The JW Marriott Savannah will offer 419 beautifully appointed guest rooms and suites for couples, families, business guests and groups looking for inspiration, and discerning travelers with an appetite for something different.

JW Marriott Savannah offers a work experience unlike any other-where pursuing your passion is not only welcomed, it's actively encouraged. We're seeking over 700 new associates to fill positions in entertainment, hospitality and other specialty services at Plant Riverside District.

You will have access to ELITE Benefits/Perks such as:

* Hotel Stay and Food/Beverage discounts at Marriott Hotels Worldwide for you and your family/friends
* Free Employee Meals!
* We are all friends here! Refer your friends and get a Bonus up to $2000 if they are hired!
* 20% Discount at all Kessler restaurants, Art Galleries, and Spas
* Start early with your Retirement Plan! 401K match up to 6% - goes into effect after 3 months
* Health Insurance Plans as low as $22/week!
* Stay Healthy! Kessler Wellness Challenge - promotes healthy lifestyle with discounts at gyms and giveaways
* We care about your Fur Babies too! We provide discounted Pet Insurance!
* After your 1st year, you can accrue on average of 20 days of Paid Time Off (PTO)
* We will offer 1.5 times the base rate/hour when you work any of the 7 observed holidays throughout the year!
* " Tickets at Work" discounts, special access to theme parks and more!
* Recognition Program with amazing prizes!
* Tuition Reimbursement and Professional Certification Assistance
* Company paid Basic Life Insurance $10,000
* This position is expected to start 1 months prior to opening date*

Purpose / Objective

The overall objective and purpose of the Stewarding Supervisor position is to supervise, train and inspect the performance of assigned stewarding staff, ensuring that all procedures are completed to the hotel's standards. The incumbent is responsible to assist where necessary to ensure optimum service to guests. They are to provide the highest level of service in support of the mission, core values, standards and goals established by the company.

Areas of Responsibility:

Primary areas of responsibility include, but are not limited to the following:

* Prepare and distribute assignments for Stewarding staff and review priorities.
* Communicate additions or changes to the assignment sheets as they arise throughout the shift. Identify situations which compromise the department's standards and delegate these tasks.
* Check supply levels in storage closets. Complete requisition for additional supplies needed and submit to manager.
* Check workstations for proper supplies, organization, cleanliness and mechanical problems.
* Observe staff performance of job functions and ensure all procedures are completed to departmental standards.
* Review kitchen and restaurant service needs from Stewarding throughout the shift and ensure that all requirements are met according to specifications.
* Monitor all work areas for compliance with state health regulations and hotel requirements; follow through on any violation.
* Monitor and ensure that all temperature and chemical solution requirements are met regarding dishwashing, pot washing and storage.
* Monitor and maintain pest control requirements in accordance with hotel standards.
* Coordinate and assist with banquet function requirements as assigned.
* Assist Stewarding Staff with their job functions where needed to ensure optimum cleanliness and service standards.
* Complete work orders for maintenance repairs and submit to Engineering. Contact Engineering directly for urgent repairs.
* Accommodate requests for additional wares expediently and courteously. Follow up on delivery of all such items.
* Complete all paperwork and closing duties before leaving. Review status of assignments and any follow-up action with manager and/or on-coming supervisor.

Knowledge, Skills, and Abilities (KSA's)

To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent.

* Strategic business leader - Works strategically to devise plans in alignment with organizational goals.
* Cultivates engagement - Builds loyalty to the company and not to themselves. Proven ability to host/facilitate effective meetings, motivate teams to produce results with tight timeframes while simultaneously managing several projects.
* Generates alignment - Ensures proper time and effort is spent to build high level performance and consistency throughout collection.
* Leads with courage - Provides a culture of accountability.
* Execution of plans - Utilizes our systems, tools and resources to accomplish results and achieve goals.
* Must possess excellent computer skills, including Microsoft Word, Excel, and Outlook
* Requires good communication skills, both verbal and written
* Ability to respond promptly to customer needs.
* Excellent guest service and interpersonal skills with the ability to relate to diverse guest types.
* Ability to prioritize and maintain multiple tables at a time.
* Knowledge of proper chemical handling.

Supervisory Responsibilities

Supervisory and leadership responsibilities include achieving results through providing direction and accountability of the following Grand Performers within the culture and policies established by the Kessler Collection.


Key Partnerships

To perform this role successfully, an individual must cultivate successful relationships with the following individuals to achieve alignment and support.

* Property Culinary Team
* Property Food and Beverage Team

Minimum Qualifications

Work Environment / Conditions

* The work environment/conditions described herein are representative of those that an incumbent may experience.
* Must be comfortable working in a shared space, with constant noise, without the use of a private office.
* Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration.
* Schedules may vary from week to week based on business demands in excess of 40 hours with or without notice.
* Must be able to work safely in a kitchen environment with high temperatures and humidity

Education, Certifications, Work Experience:

* High School diploma - required
* 3 years' experience in food service janitorial position - required
* Experience within luxury brand/markets - preferred

This company is an equal opportunity employer.


Keywords: Marriott, Savannah , Franchised Stewarding Supervisor, Other , Savannah, Georgia

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