100% Remote - Customer Support Associate - PPP Processing/Underwriting
Company: TEKsystems, Inc
Location: Savannah
Posted on: January 12, 2021
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Job Description:
I. Project SummaryThe Paycheck Protection Program (PPP) is a
government-backed initiative to provide loans for small businesses
to be used for payroll costs, mortgage interest, rent and
utilities. In order to be eligible for a PPP loan, businesses must
complete an application and eligibility verification process. Our
team of consultants will support customers on their PPP processing
/ underwriting. Underwriting for PPP includes reviewing client
provided documents and information to determine program eligibility
and calculating approved loan amount using Bank provided tools and
processes. Examples of client provided documents include tax forms
(940, 941, 1040, etc.), payroll documents, bank statements, etc.Our
consultants will receive training from TEKsystems on the processes
and steps to follow to perform the role so prior experience in
these areas is not required.II. Official Job DescriptionThe role
requires the ability to perform intake, processing, underwriting
and QA of PPP loan applications. Resources will follow the defined
loan processing activities and operating procedures that will be
provided. Resource assignment requires shift work, predominately
night hours and weekends. The following tasks/subtasks may be
performed under management direction and could include:-- Compare
application information submitted by applicant (such as applicant
was in business on February 15, W-2, payroll information, tax
forms), against required list of documents for continued loan
processing; identify any errors/gaps-- Recalculate that payroll
calculations based upon information submitted in application are
within parameters of the application guidelines-- Using tools,
systems and procedures provided make loan determination--
Potentially email small business customers to collect additional
information (verbal customer contact not included) and share
results. Email communications will follow template and
guidelinesIII. Shifts-- Consultants must be able to commit to
working one or both of these shifts in order to participate in this
project.-- Shifts will cover all seven days of the week so
consultants must be open to working any day. Individuals will be
assigned a 5-day shift working 8 hours per day + a 30-minute lunch
break. Each consultant will work 40 hours per week.-- Shift hours
available are:o 3pm - 11:30pm CST / 4pm - 12:30am EST oro 11pm -
7:30am CST / 12am - 8:30am ESTIV. Location-- Consultants will work
remotely from home for this project-- Consultants should ideally
reside in the following locations: Texas, Michigan, Arizona,
Minnesota, North Carolina, Georgia, or Florida.V. Eligibility
Requirements:-- Consultants must have home high-speed internet
capabilities (will not be reimbursed by TEKsystems).-- Consultants
will be provided a laptop by TEKsystems which will include all
applications needed for this assignment).-- Consultants must have a
reasonable home workspace which will allow them to complete their
work with minimal distractions.-- Consultants must have good
communication skills, the ability to learn processes and follow
directions.About TEKsystems:We're partners in transformation. We
help clients activate ideas and solutions to take advantage of a
new world of opportunity. We are a team of 80,000 strong, working
with over 6,000 clients, including 80% of the Fortune 500, across
North America, Europe and Asia. As an industry leader in Full-Stack
Technology Services, Talent Services, and real-world application,
we work with progressive leaders to drive change. That's the power
of true partnership. TEKsystems is an Allegis Group company. The
company is an equal opportunity employer and will consider all
applications without regards to race, sex, age, color, religion,
national origin, veteran status, disability, sexual orientation,
gender identity, genetic information or any characteristic
protected by law.
Keywords: TEKsystems, Inc, Savannah , 100% Remote - Customer Support Associate - PPP Processing/Underwriting, Other , Savannah, Georgia
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