Night Auditor- Full-Time, Disney's Hilton Head Island Resort
Company: Disney's Hilton Head Island Resort
Posted on: February 25, 2021
Job Summary:For many of our guests, staying at Disney's Hilton
Head Island Resort is a dream come true. Our Night Auditor/Front
Desk Hosts and Hostesses help bring those dreams to life by
creating special memories and a home-away-from-home experience for
each of our guests every day.
Disney Parks has implemented several new and enhanced safety
measures based on guidance from health and government authorities.
These measures include but are not limited to increased cleanliness
and disinfection, health screening and prevention support, physical
distancing and capacity measures, and cast member training.
Please be advised of the following requirements for all cast
- A health screening and temperature check must be completed at
home prior to coming to work each day
- Appropriate face coverings must be worn at all times, including
upon entry and exit of the workplace. The Company will provide
reusable cloth face coverings per employee that meet the approved
safety standards of the Company Safety CommitteeFurther
requirements are dependent on role.
- Additional Personal Protective Equipment (face shields,
goggles, hand sanitizers, etc.) may be required
- Cast members may be required to handle cleaning chemicals and
Responsibilities:The Night Auditor performs the duties of a Front
Desk Cashier as well as other specific night audit duties. Front
Desk Cashiers are responsible for greeting the guest, completing
the guest registration process and communicating hotel services.
This highly visible role gives opportunity for casual conversation
and has a direct impact on creating the guest experience. Other
duties include balancing and filling night audit reports on the
various areas of the hotel (i.e. food & beverage outlets,
rooms/front desk, gift shop, etc.) to provide accurate, timely
information in accordance with cash handling, credit card
processing and accounting policies and procedures. Promptly reports
emergencies, accidents, injuries, missing articles, damage,
engineering items and safety hazards to management. Reports any
deviations from policies, procedures, brand standards and
regulations to management.
Greet Guests proactively, exhibiting the high level expected of
Disney show quality. Complete registration process by inputting and
retrieving information from rooms computer system. Handle cash,
foreign currencies, credit card transactions, traveler checks, and
discounts; collect other forms of payment. Balance cash bank.
Answer telephone, input message into computer and post room charges
and rebates. Hands on use of fax machines, copiers, Federal Express
mail machine, and printers. Will stand in one spot for long periods
of time. Assist and problem solve room-related issues for the
guest. Involvement with multiple guests and tasks simultaneously.
Luggage assistance. Will work outdoors as needed.
- You must be at least 18 years of age to be considered for this
- Qualifications also include an ability to lift and carry 25
pounds, availability to continue product education and ability to
complete daily cleaning duties.
- Candidates should exhibit strong organizational skills and an
outgoing personality in addition to a positive, friendly, helpful
attitude toward cast members and Guests to maintain the world-class
quality of the Disney experience.
- This is a full-time position, and requires FULL AVAILABILITY
for any shift, any day of the week, including overnights, weekends,
- Shifts will typically be overnight hours.
- Bilingual preferred
Additional Information:Our hourly part-time cast members enjoy a
broad and very valuable range of benefits for being part of the
Disney family! If you join the team, you can expect to
- Disney Aspire - an education program that covers 100% of
tuition at network schools
- Discounted meals during work shifts
- Discounts at Hilton Head Island eateries such as New York City
Pizza, Giuseppe's, and Scott's Fish Market
- Complimentary theme park admission for full-time and part-time
positions after two weeks of employment
- Discounts on merchandise at Disney's Hilton Head Island Resort
and at Walt Disney World Resort
Keywords: Disney's Hilton Head Island Resort, Savannah , Night Auditor- Full-Time, Disney's Hilton Head Island Resort, Other , Hardeeville, Georgia
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