In 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in
Quincy, Massachusetts. Dunkin' Donuts licensed the first of many
franchises in 1955. It is now the world's leading baked goods and
coffee chain, serving more than 3 million customers per day.
Dunkin' Donuts sells 52 varieties of donuts and more than a dozen
coffee beverages as well as an array of bagels, breakfast
sandwiches and other baked goods. We are a locally owned and
operated Dunkin' Donuts franchise, with a fast-paced, high energy
environment where you get to interact with loyal customers every
day. Join our team today!
This Dunkin' Donuts restaurant is independently owned and
operated under a franchise granted by DD Franchising LLC.
You are applying for work with a franchisee of Dunkin' Donuts,
not Dunkin' Brands, Inc. or any of its affiliates. Any information
you submit will be provided solely to the franchisee. If hired, the
franchisee will be your only employer. Franchisees are independent
business owners who set their own wage and benefit programs that
can vary among franchisees.
The Dunkin' Donuts trademarks, logos and designs are trademarks
of DD IP Holder, LLC. Used under license.
Assistant Managers support Restaurant Managers in their efforts
to develop a team of dedicated people delivering great guest
experiences and profitable top line sales.
Team Environment - Promote a team environment by fostering
respect, providing coaching and feedback, recognizing achievements,
resolving employee concerns and communicating effectively. Assist
in the recruitment, selection, and training of Crew Members and
Shift Leaders as directed by the Restaurant Manager. Support
development of team members through effective cross training,
deployment, and delegation of responsibilities. Hold team members
accountable for their behavior and performance, addressing concerns
Operations Excellence for Guest Satisfaction - Hold guests as
highest priority and role model exceptional guest service. Assist
Restaurant Manager in promoting an environment where there is a
sense of urgency to satisfy guests. Ensure Brand standards and
systems are executed. Monitor team performance to ensure quality,
service, and cleanliness standards are met at all times. Complete
all required training including ServSafe certification.
Profitability - Drive sales through effective execution of
restaurant standards and marketing initiatives. Delegate and lead
processes to control labor costs, food costs, and cash. Ensure the
safety and security of team and guests through a focus on
preventative maintenance and cleanliness. Work with Restaurant
Manager to assess restaurant, develop action plans to target
opportunities, and implement plans designed to achieve goals.
Comply with all restaurant, Brand, and franchisee policies."
Able to clearly express oneself verbally and in writing (English) *
Math and financial management * Restaurant, retail, or supervisory
experience * At least 18 years of age (where applicable) * High
school diploma (or equivalent) * Guest Focus anticipate and
understand guests needs and exceed their expectations. * Passion
for Results set compelling targets and deliver on commitments. *
Problem Solving and Decision Making make good decisions based on
analysis, experience and judgment. * Building Effective Teams get
the right people in the right places, enabling them to make
decisions and celebrate success as a team. * Conflict Management
use interpersonal skills to confront tough issues and resolve
disagreements constructively. * Developing Direct Reports and
Others provide honest feedback to team members, actively coaching
and supporting them to achieve personal and professional goals.