Customer Service Representative
Company: Parker's Convenience Stores
Location: Brunswick
Posted on: May 3, 2021
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Job Description:
Our number one priority is to serve customer needs in a
courteous and professional manner. Our CSRs are not just cashiers. Our
CSRs are required to do the following. Without our customers we would not be in business. Its
imperative that they receive 100% of our attention and we show
appreciation for their business. Additional responsibilities
include: Cleaning & Housekeeping: Inside Restrooms: Floor, toilet, sink, mirror, walls, and ceiling clean
and odor free. Soap, towels and toilet paper stocked Trash Cans: Emptied, clean and bags tucked out of site Doors, windows, walls, shelves, and sills. Floors: Sweep and mop, free of trash, spills, and stains Coolers: Doors and shelves cleaned free of stains and spills Rugs: Swept and free of trash Transaction Counter: Clean and organized. Remove items not for
sale. Shelves: Clean and dust free Food Service Area: Equipment and prep area clean and
organized Back office and cooler neat and organized Coffee and Fountain Area: Clean, free of spills and trash Merchandise: Clean and dust free Cleaning & Housekeeping: Outside Parking Lot: Swept and free of trash, oil, gas spots,
cigarette butts, and weeds Windows & Doors: Clean, no faded or unauthorized signs Entrance Sidewalk: Clean, stain and trash free Trash Cans: Clean, not overflowing, and bags tucked out of
site. Fuel Islands: Clean dispensers and nozzles. Squeegies & towels on all islands, windshield buckets clean and
full Merchandising Stock, front, and face all merchandise Bag Ice All merchandised priced Cooler fronted and labels faced Stock fountain, cooler, and freezer, condiments Brew Coffee Check and remove out of date merchandise Move and build displays. Sales Counter: Proper Cig. display, products priced Stock lottery supplies and cigarettes Change bag in box syrup on fountain Accounting/Legal Proper cash & credit card, refund, and shift procedures
including cash drops and safe operations Basic math computation to count back change Adhere to policies on age restricted product sales Inventory Control: observe and react to shoplifters and gas
theft Misc. Check in vendors Maintain safe environment gas spills, emergency stop, slips,
falls, lifting procedures Attend store meetings and view website Log and report maintenance issues to manager immediately Position Requirements: Ability, Education, and/or Related Work History Must be in
physically good shape and able to lift bend and stand
up to eight hours. Must be able to
bend/squat/twist/stoop/kneel and reach forward. Must be able to
work in a cooler at a temperature of 32 degrees. Must be able to
lift 50 lbs. Must be able to
push/pull 45 lbs. Must be able to
do basic math. Must be able to
speak, read and write English and communicate with customers in
English. Be able to
climb a two to five foot ladder and maintain balance to
clean windows and stock and arrange coolers and shelves,
hang and/or change signs in and around store. Must be able to
react to a fire by lifting a fire extinguisher weighing 10 pounds
and moving it to the fire area. **Equal Opportunity Employer**
Keywords: Parker's Convenience Stores, Savannah , Customer Service Representative, Other , Brunswick, Georgia
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