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Medical Call Center Specialist

Company: Sleepwell Inc.
Location: Savannah
Posted on: June 12, 2021

Job Description:

Local Company is seeking a persuasive and diligent Customer Service Representative who will work with our current Sleep Therapy patients. As a Call Center Customer Service Representative, you will contact patients to obtain replenishment supply orders, describe new products or services and provide personalized customer service by responding to the patients needs. The ideal candidate will be an ambitious self-starter with strong communication skills, a positive attitude and who possesses a passion for customer service. Job Responsibilities and duties include:

  • Contact patients to obtain replenishment supply orders
  • Assist patients in ordering CPAP supplies
  • Educating patients on equipment & supplies
  • Communicating with patients and doctors' offices
  • Respond to customer inquiries in a timely manner
  • Document and report on customer feedback
  • Other duties as assigned
Job Requirements
  • Excellent organizational and time management skills
  • Extreme attention to detail is required
  • Must possess exceptional communication and customer service skills
  • Strong Computer skills
  • Team player who is able to multitask
  • Professional appearance and positive attitude are essential!
  • Able to pass a background check
Work Experience: A minimum of 2 years in a healthcare environment preferred. Experience with insurance verification, patient intake and customer service preferred. A minimum of 1 year Call Center experience preferred. Education: 2 year degree preferred, but will consider equivalent combination of education and experience. Respiratory/sleep background a plus, but not required. Compensation & Benefits: Competitive Wages Excellent benefits package including: Health, Dental, Vision, Life, STD, LTD, Paid Vacation/Holidays & 401K Equal Opportunity EmployerJob Type: Full-timeRequired education:
  • High school or equivalent

Keywords: Sleepwell Inc., Savannah , Medical Call Center Specialist, Other , Savannah, Georgia

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