Customer & Cargo Coordination Specialist
Company: Wallenius Wilhelmsen
Location: Savannah
Posted on: June 12, 2021
Job Description:
Overview:
We are the Wallenius Wilhelmsen group, delivering innovative
and sustainable global shipping and logistics solutions for
manufacturers of cars, trucks, heavy equipment and specialized
cargo. Our longevity of 157 years in business means we stay
relevant and in motion!
Wallenius Wilhelmsen is looking for a Customer and Cargo
Coordination Specialist to join their Savannah, GA team!
Job Description:
In this role as a Customer & Cargo Coordination Specialist
you will:
- Maintain continuous focus on achieving maximized capacity
utilization, optimal cargo mix & financial results
- Achieve required KPIs and initiate corrective action to ensure
adherence to performance targets.
- Interface with trade and commercial with respect to customer
escalation and prioritization.
- Close collaboration with sales, trade and operations
departments to support forecasting, cargo delivery and vessel
utilization
- Drive decisions that will strengthen our brand and improve our
overall profitability.
- Responsible for the daily planning and allocation of contracted
cargo towards voyages, including allocation of space for
non-fulfillment cargo.
- Engage, understand and commit to follow our companies policies,
values and processes
- Ensure system solutions, EDIs and internal processes are
working per intention
- Ensure adherence to Customs requirements and regulations. High
focus on data accuracy and quality
Job Requirements:
Your experience and background include:
- Five years or more of customer care, sales or sales support
experience
- At least 3 years working in a shipping or logistics
environment, either in a customer service or planning related
area
- Proven leadership skills, experience managing a team
- General shipping knowledge and experience, both in terms of
vessels and ports
Your Work Style:
- Results driven
- Adaptable and accountable take high degree of accountability in
the role
- Supportive and process oriented
Why Wallenius Wilhelmsen?
Our Employee Assistance Program offers a broad range of services
including personal, professional, wellness, and financial coaching
and online training for personal development.
Our Culture Compass (values) guides how we work together exhibiting
Courage, Imagination, Trust, Candor and Speed.
Keywords: Wallenius Wilhelmsen, Savannah , Customer & Cargo Coordination Specialist, Other , Savannah, Georgia
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