Patient Account Coordinator - Savannah
Company: Optim Orthopedics
Posted on: January 15, 2022
Job Description Job Description: Optim Orthopedics is seeking a
full time Patient Account Coordinator for our Savannah location.
Job Requirements: Contacts patients regarding outstanding balances.
Reviews upcoming schedules and provides notes in the patient
account for the front desk regarding collections of any balances
due prior to patient's appointment. Establishes payment plans to
help patients manage payment of bills. Monitors payment plans to
ensure patients are on time with payments and will contact them
accordingly. Monitors pre-surgical bucket in EMR for patient
surgical cases. Reviews the patient's insurance for eligibility and
benefits. Verifies and runs CPT code in appropriate system to
validate allowable and contacts patient to review the co-insurance
or deductible needed prior to surgery. Sets up payment plan or
collects amount due prior to surgery. Timely and appropriate
resolution of all assigned accounts for patients with the purpose
of managing account receivables balances. Identify and communicate
any trends, denial issues or irregularity impacting resolution of
patient accounts or daily production workflow to supervisor and
other team members and recommend resolution. Assist to identify
delinquent accounts to forward to collection agencies to
appropriate billing staff. Verifies all entries made into the
system and balances end of day batch for TOS collections.
Reconciles and closes batches daily. Responds to patient's billing
and statement inquiries. Will be available for the front desk to
assist patients as needed with any billing concerns or questions.
Forwards any billing issues identified to the appropriate staff to
assist patients with resolution. Maintains up-to-date knowledge of
third party billing and reimbursement, clinic's financial policies
and industry knowledge. Prepares, reviews and submits weekly
productive reports for tracking and productivity purposes. Utilizes
the payment plan reporting in EMR to assist with contacting
patients for delinquent payments. Responds to patient calls timely
and professional and documents appropriately in the patient chart.
Completes annual compliance and regulatory requirements as
applicable. Makes recommendations to management for potential
write-offs as needed. Other duties may be assigned. Optim Offers:
Competitive Pay Company Benefits Vacation, Personal Time Off and
Sick Leave Holiday Pay 401K Plan
Keywords: Optim Orthopedics, Savannah , Patient Account Coordinator - Savannah, Other , Savannah, Georgia
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