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Cashier/Customer Service

Company: JCPenney
Location: Savannah
Posted on: November 25, 2022

Job Description:

KEY RESPONSIBILITIES FOR THIS ROLE:
* Customer Service & Sales
- Greets and assists customers in finding products and delivers outstanding customer service- Partners with other team members when additional support is needed- Actively listens to customer issues in a calm and agreeable manner to resolve problems- Promotes FindMore with associates to drive sales and enhance customer service- Assists with credit, rewards and gift card programs throughout the store- Actively and enthusiastically engages customers to support the company's Instant Credit Application Process (iCAP) *Checkout Standards- Completes checkout processes including returns and re-ticketing- Assists with the signing and merchandising standards at all checkouts- Assists with stocking and merchandising Impulse Fixtures- Proactively calls for assistance when additional help is needed in checkout- Proficiently utilize Point of Sale on Mobile Warrior device to support line management efficiencies- Notifies leadership when supplies are running low and assists with replenishment General Operations- Assists with Omnichannel efforts as needed- Assists with recovery, merchandise go backs, replenishment and other operational tasks- Participates in annual inventory processes *Performance Standards- Supports company shrink and safety initiatives- Meets established performance standards for the role on a consistent basis, including (but not limited to) the company's iCAP program, product and service sales, customer service, profit, productivity, and attendance**

Job Type: Part-time

Pay: $11.00 - $14.00 per hour

Benefits:
* Employee discount
* Flexible schedule
* Paid time off
Shift:
* 8 hour shift
Weekly day range:
* Monday to Friday
* Weekend availability

Education:
* High school or equivalent (Preferred)

Experience:
* Retail Associates & Cashiers: 1 year (Preferred)

Work Location: One location%58047475%

Keywords: JCPenney, Savannah , Cashier/Customer Service, Other , Savannah, Georgia

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