Telecommute Call Center Customer Support 2
Company: VirtualVocations
Location: Savannah
Posted on: January 24, 2023
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Job Description:
A vision care insurance company has a current position open for
a Telecommute Customer Support 2.
Individual must be able to fulfill the following
responsibilities:
Utilize in-depth knowledge of policies, procedures, medical
terminology, telephone, and writing techniques
Maintain and organize correspondence to ensure consistent,
accurate, and professional responses
Assist leadership staff in providing coaching and policy or
procedural support
Must meet the following requirements for consideration:
Two to four years customer service experience handling complex
issues in a high-volume environment
One year taking ACD calls within a call center environment
Available to work any shift, including weekends, holidays, and/or
overnight
Demonstrated ability to effectively communicate and/or coach as
necessary
Ability to work within multiple complex systems to extract
information needed to support customers
Demonstrated ability to learn, support change management and
assimilate new information quickly
Keywords: VirtualVocations, Savannah , Telecommute Call Center Customer Support 2, Other , Savannah, Georgia
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here to apply!
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