Lead Host, River House
Company: Spanish Peaks Mountain Club
Posted on: January 25, 2023
Live Your Passion. Add Your Magic.
At Montage International, we are doing something different,
something exciting and it takes passionate people to bring our
vision to life. We have built a culture that leads with the
important notion we live by every day; do what you love. If this
resonates with you, we look forward to receiving your
We welcome applicants with disabilities and provide reasonable
accommodations as needed to our applicants. Please discuss with our
hiring managers during our selection processes.
The Lead Host/Hostess is responsible for the positive experience of
guests while waiting for their table while maintaining the quality
standards. This position is responsible for the supervision of
other host/hostess and ensuring that guest reservations are made
properly with excellent customer service.
Major areas of responsibility/ management include, but are not
+ Control the flow of restaurant activity in the room by seating
guests in proper station rotation while maintaining guest
reservation lists and following and enforcing all restaurant
+ Greet guests in a professional and warm manner.
+ Inform guests of daily resort activities and be able to "sell"
+ Meet all phone etiquette standards.
+ Assign opening and/or closing duties as well as side duties.
+ Supervise host side work and ensure complete list of set up of
+ Ensure correct number of menu's are ready and available for each
station prior to start of the shift.
+ Oversee reservations in OpenTable, take incoming phone calls,
note reservations and special requests by guests.
+ Lead by example; support the department operation and provide
direct service to guests as needed.
+ Maintain and strictly abide by federal and state
sanitation/health regulations and company policies at all
+ Collaborate with the Food & Beverage management team to drive
outstanding results and create an exceptional working
+ High school or equivalent education
+ Minimum of two (2) years' host/hostess experience
+ Advanced skills in Word, Excel, PowerPoint, Micros, OpenTable and
Outlook; daily use of nearly all programs will occur
+ Luxury hotel experience strongly preferred
+ Bachelor's Degree
Position requires walking and standing most of the working day;
must be able to stand and exert well-paced mobility for up to 8
hours in length. Must be able to bend, stoop, squat and stretch to
fulfill tasks. Requires manual dexterity, grasping, writing,
standing, sitting, walking, repetitive motions, bending, and
climbing. Talking and hearing occur continuously in the process of
communicating with guests, supervisors and subordinates. Must be
able to lift up to 25 lbs. on a regular and continuing basis. Must
be able to lift trays of food or food items weighing up to 40 lbs.
frequently. Must be able to push and pull carts and equipment
weighing up to 250 lbs. occasionally. Vision occurs continuously
with the most common visual functions being those of near and color
vision and depth perception.
Montage participates in Everify.
In the United States we are proud to be an EEO employer M/F/D/V. We
maintain a drug-free workplace and perform pre-employment substance
At Montage Hotels & Resorts and Pendry Hotels, we're committed to
delivering extraordinary, personalized and authentic experiences.
How we get there is by empowering our associates to think
creatively. Grow their talents. Encourage them to have fun. And
allow them to follow their passion in creating moments guests will
long remember. At Montage and Pendry, opportunities for career
growth are bountiful, and training programs are open to those
seeking advancement. We encourage all of our associates to
continuously learn and grow. Working at Montage and Pendry is more
than a job; it's a way of life.
Keywords: Spanish Peaks Mountain Club, Savannah , Lead Host, River House, Other , Bluffton, Georgia
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