Guest Services Associate
Company: Fairfield Inn & Suites Savannah I95 South
Location: Savannah
Posted on: January 25, 2023
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Job Description:
Company Overview
We provide the best in hospitality - to our employees and our
guests. We offer seasonal work and full-time careers; flexible
schedules and steady employment; extra cash or career growth. - We
hire friendly employees who provide quality service. -
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Job Summary
Fast, fun, and friendly are the main characteristics of this
position. Checking in guests during peak hours, showing that
classic "customer service" smile, and always having fun with this
awesome team is what we want from you. We want to help answer guest
questions and make their stay as enjoyable as we possibly can. If
you are a people kind of person, then we want you for this
position.
These are 8 hour shifts that range from 7am-3pm, 3pm-11pm, and
11pm-7am.
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Responsibilities:
Ensure that all guests are being treated in an efficient and
courteous manner and that all standards are being applied by all
staff members. -
Address all guest concerns and ensure follow up is complete
Assist in the daily maintenance of room inventory status to achieve
optimal levels of revenue while maintaining high levels of guest
expectations.
Supervise the activities and the service levels of the bell staff
to ensure that the arrival, departures and all other guest contact
are conducted in an efficient and friendly manner.
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Qualifications:
Highly organized.
Must possess a thorough knowledge of guest service and
satisfaction.
Requires good communication skills, both verbal and written.
Most tasks are performed in a team environment with the employee
acting as a team leader.
Must possess basic computational ability.
Must possess basic computer skills.
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Benefits/Perks:
Medical, Dental, and Vision options for full-time employees -
Paid time off and 401(k) for full-time employees
All employees get discounts on hotels across the country! Get
franchise rates at all hotels within the same brand plus discounts
on other hotels managed by ZMC Hotels
Regular opportunities for bonuses
$250 referral bonus for you and a referred associate
DailyPay: access to your already earned wages before payday
Opportunities for upward mobility and growth within the company
Keywords: Fairfield Inn & Suites Savannah I95 South, Savannah , Guest Services Associate, Other , Savannah, Georgia
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here to apply!
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