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Spa Aesthetician

Company: Mansion on Forsyth Park
Location: Pooler
Posted on: March 18, 2023

Job Description:

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. .


Mansion on Forsyth Park - Savannah


The Aesthetician administers professional facials and other spa skincare treatments to our clients (body treatments, upper body massage, waxing, etc.). They must possess a thorough knowledge of the skin, all skin types, acne, and pre-and post-procedure protocols if applicable. They must have excellent facial massage and skincare techniques, possess impeccable cleanliness and sanitation skills, and be willing to train in our spa's specific facial treatment offerings. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide wellness and beauty solutions to meet the needs of our clients. They must hold and maintain a current state license.

At The Mansion, we are on a mission to create singular experiences in luxury hospitality, wellness, and unmatched excellence in service. Through the spa outlet, we engage our clients in transformative moments of superior service, compassionate knowledge, and celebrated self-nurturing. We pride ourselves on our possessing a team of dedicated wellness practitioners that are well-versed in the luxury product market, spa development, and healing arts sphere.


- Be on time for your shift, prompt with each appointment, and perform services within the appropriate time allotted for the service.
- Provide consistent professional spa treatments, and facial and body treatments in accordance with office protocols and accepted certification practices.
- Be flexible with your schedule, supporting the needs of the practice.
- Properly care for equipment and use proper amounts of product to assist with cost controls.
- Have complete knowledge and understanding of all services and products while educating and training clients in these areas so they are aware of all of our services offered.
- Actively promote home skin care regimens and document all information using appropriate forms and client notes in the software system.
- Meet minimum retail and service sales goals, monthly, quarterly, and annually.
- Uphold the standards of sanitation and sterilization as directed by law and the spa's policies and procedures.
- Thoroughly document all client treatments and conversations in a timely manner.
- Have a thorough working knowledge of all spa protocols, standard operating procedures, and policies that pertain to your role.
- Support other practitioners by assisting with rooming and prepping clients for treatment.
- Having a working knowledge of all spa services in addition to esthetic services and guiding clients to appropriate services to help best achieve their goals. Even if it is not a service you perform.
- Perform prep work and properly clean and restock the room as required.
- Actively promote all treatments, services, sessions, and retail, as well as programs, promotions, and/or discounts available.
- Handle client questions and concerns professionally and courteously.
- Provide accurate, appropriate, and immediate responses to all requests by clients, ensuring complete guest satisfaction.
- Possess the ability to work without direct supervision.
- Maintain a positive attitude and contribute toward a quality work environment.
- Regularly attend, participate in, and support training and staff meetings for the spa.
- Assist in all areas of business operation as requested by management.
- Attend all scheduled training, in-services, and CE's in and out of the house.
- Abide by facility-established pricing guides and minimums. Discuss any deviation with management in advance.

Keywords: Mansion on Forsyth Park, Savannah , Spa Aesthetician, Other , Pooler, Georgia

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