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Night Auditor (Night Desk Clerk)

Company: North Point Hospitality
Location: Savannah
Posted on: March 19, 2023

Job Description:

At North Point Hospitality we serve our guests and each other with enthusiasm and care. You will Keep Pointing North with internal advancement opportunities, a communications platform by Beekeeper to keep you informed, and a competitive benefits package. Need money now? Access your pay on-demand between regular pay days!

Essential Functions:

  • Registers guests
  • Checks out guests and settles accounts
  • Provides general information to guests (i.e. directions, restaurant hours etc.)
  • Balances and audits all Front Office postings and settlements
  • Updates daily checklist and guest history
  • Balances all credit cards, direct bills, and miscellaneous charges from all shifts
  • Closes the food and beverage point of sale system and balances all room charges from outlets
  • Starts close-out process; prints and distributes Night Audit Report Packets
  • Consistently provides exceptional customer service by exceeding guests expectations
  • Takes ownership of all guest complaints and rectifies the complaints quickly and efficiently
  • Communicates information regarding guests' needs to other team members and departments Supervisory Responsibility:


    Work Environment: Professional work environment requiring uniform professional dress; requires high level of verbal and written communication required with both internal and external customers.

    Other Duties:

    Please note that this description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

    • High School diploma or GED
    • 3-year experience in hotel front desk desired Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
      • Frequent use requires close vision, repetitive motion; bending; frequent standing (up to 8 hours) walking, reaching, occasional lifting up to 25 lbs.

Keywords: North Point Hospitality, Savannah , Night Auditor (Night Desk Clerk), Other , Savannah, Georgia

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