Company: Fairfield Inn & Suites Savannah Airport
Posted on: March 20, 2023
- Registers guests and assigns rooms. Accommodates special
requests whenever possible
- Assists in pre-registration and blocking of rooms for
- Thoroughly understands and adheres to proper credit,
check-cashing, and cash-handling policies and procedures
- Understands room status and room status tracking.
- Knows room locations, types of rooms available, and room
- Uses suggestive selling techniques to sell rooms and to promote
other services of the hotel.
- Coordinates room status updates with the housekeeping
department by notifying housekeeping of all check-outs, late
check-outs, early check-ins, special requests, and part-day
- Possesses a working knowledge of the reservations department.
Takes same day reservations and future reservations when necessary.
Knows cancellation procedures.
- Files room keys.
- Knows how to use front office equipment.
- Processes guest check-outs.
- Posts and files all charges to guest, master, and city ledger
- Follows procedures for issuing and closing safe deposit
- Uses proper telephone etiquette.
- Uses proper mail, package, and message handling
- Reads and initials the pass-on log and bulletin board daily. Is
aware of daily activities and meetings taking place in the
- Attends department meetings.
- Coordinates guestroom maintenance work with the engineering and
- Reports any unusual occurrences or request to the manager or
- Knows all safety and emergency procedures. Is aware of accident
High school graduate or equivalent. Must be able to speak, read,
write, and understand the primary language(s) used in the
workplace. Must be able to speak and understand the primary
language(s) used by guests who visit the workplace.
Previous hotel-related experience desired.
Requires finger dexterity, grasping, writing, standing, sitting,
walking, repetitive motions, hearing, visual acuity, and may on
occasion have to lift and carry up to 40 pounds.
Keywords: Fairfield Inn & Suites Savannah Airport, Savannah , Night Auditor, Other , Savannah, Georgia
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