Maintenance Coordinator

Company: OptiX LLC
Location: Savannah
Posted on: March 19, 2023

Job Description:

Maintenance Coordinator

This position is the direct relationship with our customers, warehouses, Savannah Ports and Rail docks/ramps, and our internal drayage operations. Primary responsibility is providing timely, accurate, and efficient service to our customers. Customer Care Specialist will handle multiple accounts with a diverse customer base. This position requires strong problem-solving skills, product knowledge, and superior communication ability.
Essential Duties and Responsibilities:
Other duties may be assigned as deemed appropriate by Management.

• Reconcile and maintain equipment profiles of entire OptiX fleet
• Approve invoices and ensure documentation uploaded into fleet maintenance program
• Maintain schedule for Mobile Mechanic and Vendors to ensure timely repairs of OptiX equipment
• Develop and maintain excellent working business relationships with Vendors (Internal and External).
• Manage parts inventories across multiple sites including replenishment schedules.
• Effectively communicate and schedule all pick-up and deliveries of new and existing equipment
• Follow up on all repair items to ensure timely completion of task
• Promptly and effectively solve any issues with equipment
• Minimize all additional cost through effective communication, accurate data entry, thorough record keeping, utilization of equipment utilization.
• Work with other functional areas to serve best service OptiX - Customer Service, Dispatch, finance (billing), Operations, etc. Skill Sets and Requirements:
  • Can-do, positive service attitude
  • Equipment Management experience preferred
  • Strong written and oral communication skills
  • Independent thinking and problem-solving skills
  • Computer Literacy
  • Attention to detail and accuracy
  • Organizational Aptitude
  • Ability to multi-task
  • Typing speed of 40+ WPM
  • Impeccable follow-through and commitment to quality customer service
  • Desires fast paced environment
  • Bi-Lingual is a plus (Spanish)
    Education/Experience:
    • High School Diploma or GED Associated topics: calibrate, customer service, maintenance, maintenance mechanic, maintenance technician, malfunction, repair, service technician, troubleshoot, upgrade

Keywords: OptiX LLC, Savannah , Maintenance Coordinator, Other , Savannah, Georgia