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Maintenance Coordinator

Company: OptiX LLC
Location: Savannah
Posted on: March 19, 2023

Job Description:

Maintenance Coordinator

This position is the direct relationship with our customers, warehouses, Savannah Ports and Rail docks/ramps, and our internal drayage operations. Primary responsibility is providing timely, accurate, and efficient service to our customers. Customer Care Specialist will handle multiple accounts with a diverse customer base. This position requires strong problem-solving skills, product knowledge, and superior communication ability.
Essential Duties and Responsibilities:
Other duties may be assigned as deemed appropriate by Management.

  • Reconcile and maintain equipment profiles of entire OptiX fleet
  • Approve invoices and ensure documentation uploaded into fleet maintenance program
  • Maintain schedule for Mobile Mechanic and Vendors to ensure timely repairs of OptiX equipment
  • Develop and maintain excellent working business relationships with Vendors (Internal and External).
  • Manage parts inventories across multiple sites including replenishment schedules.
  • Effectively communicate and schedule all pick-up and deliveries of new and existing equipment
  • Follow up on all repair items to ensure timely completion of task
  • Promptly and effectively solve any issues with equipment
  • Minimize all additional cost through effective communication, accurate data entry, thorough record keeping, utilization of equipment utilization.
  • Work with other functional areas to serve best service OptiX - Customer Service, Dispatch, finance (billing), Operations, etc. Skill Sets and Requirements:
    • Can-do, positive service attitude
    • Equipment Management experience preferred
    • Strong written and oral communication skills
    • Independent thinking and problem-solving skills
    • Computer Literacy
    • Attention to detail and accuracy
    • Organizational Aptitude
    • Ability to multi-task
    • Typing speed of 40+ WPM
    • Impeccable follow-through and commitment to quality customer service
    • Desires fast paced environment
    • Bi-Lingual is a plus (Spanish)
      • High School Diploma or GED Associated topics: calibrate, customer service, maintenance, maintenance mechanic, maintenance technician, malfunction, repair, service technician, troubleshoot, upgrade

Keywords: OptiX LLC, Savannah , Maintenance Coordinator, Other , Savannah, Georgia

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