Vice President, Operations
Company: Memorial Health University Medical Center
Posted on: September 15, 2019
Description SHIFT: No Weekends
Memorial Health University MedicalCenter (MHUMC) is a 612-bed
hospital inSavannah, Georgia. We opened our doors in 1955 and have
evolved into the mostadvanced healthcare provider in the region. We
are a regional referral centerfor heart care, cancer care, trauma
care, children's care, high-riskpregnancies and high-risk newborn
care. Our hospital includes the region's onlyLevel 1 trauma center,
the region's only children's hospital and the Savannahcampus of
Mercer University School of Medicine.
The role of the VP of Operations is to plan, execute and finalize
projects according to the facility---s strategic plan. This
includes acquiring resources and collaboration of team members to
successfully coordinate assigned projects. As a member of the
management team, she/he participates in institutional planning,
policy development, priority setting and management decisions. Will
have full operational responsibilities for departments assigned by
Drives operations by:
--- Working with the Administrative Team to respond to Division and
Group requests for market/facility information.
--- Collaborating with the Administrative Team and physicians to
enhance existing or develop new opportunities for services.
--- Providing administrative and operational leadership for
--- Ensuring the application of Customer Service principles in
meeting and exceeding the expectations of internal and external
customers to provide satisfaction.
--- Managing fiscal operation of assigned departments using the
budget as a guideline for revenue and expense analysis on an
ongoing basis to determine potential variances and make adjustments
--- Managing operations of assigned departments to achieve targets
for designated Key Performance Indicators
--- Developing new processes or services which includes, when
appropriate, business and financial justification.
--- Developing and updating department goals consistent with the
facility---s strategic business plan, mission and vision.
--- Meeting leadership obligations under the Ethics and Compliance
--- Building strong relationships with physicians, employees, and
--- Utilizing HCA tools to help with management of responsibilities
(PLUS, CERs, CAMS Projects, Lawson, etc.)
Supports HCA by:
--- Promoting consistent positive patient interactions that advance
the agenda of unparalleled patient service
--- Practicing and adhering to the ---Code of Conduct--- philosophy
and ---Mission and Value Statement---
--- Performing other duties as assigned
--- Leading team, unit and others through a positive ---can-do---
attitude and approach to roles and responsibilities.
adminvpopsleadership Qualifications Education & Experience:
---Master's degree Business Administration or Healthcare
---2+ years of experience in hospital leadership role.
Or equivalent combination of education and/or experience
Licenses, Certifications, & Training:
Knowledge, Skills, Abilities, Behaviors:
--- Analytical skills to develop, coordinate and facilitate
strategic projects. Required
--- Current knowledge of Joint Commission, state, and federal
guidelines, regulations and standards. Required
--- Customer Service Orientation: The ability to provide excellent
customer service, especially by responding to customers' questions
and needs in a timely and efficient manner and to work
cooperatively with other employees/departments. Required
--- Demonstrated customer service skills with both internal and
external customers. Required
--- Demonstrated success and abilities in leadership, achieving
results, communications, and customer service. Required
--- Knowledgeable of all policies and procedures that affect the
outcomes of patient care, employee rights and responsibilities.
--- Skill in communicating information in an open and sincere
manner that promotes credibility (e.g. honest answers to tough
--- Skill in creating an energetic and enthusiastic work
environment where people have positive attitudes about their work.
--- Skill in preparing reports, manuals, or other documents that
contain complex information and are intended to be read by others
without a technical background. Required
--- Spends time out of the office meeting with patients,
physicians, employees and team Required
--- Willingness to be proactive and work at connecting with and
building cooperative relationships with others. Required
HCA Healthcare is a collaborative healthcare network, driven by
physicians, nurses and colleagues helping each other champion the
practice of medicine to give people a healthier tomorrow. With a
comprehensive network of more than 270,000 people across
approximately 1,800 care facilities, our scale enables us to
deliver great outcomes for our patients, provide superior nursing
care and be a preferred place for physicians to practice medicine.
We never stop in our pursuit of insights and care advances based on
the knowledge and data we gain from approximately 30 million
patient encounters a year. Every day, we raise the bar to improve
the way healthcare is delivered, not just in our facilities, but
everywhere. We---re committed to improving more lives in more ways,
and above all else, we are committed to the care and improvement of
Keywords: Memorial Health University Medical Center, Savannah , Vice President, Operations, Other , Savannah, Georgia
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