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Vice President, Operations

Company: Memorial Health University Medical Center
Location: Savannah
Posted on: September 15, 2019

Job Description:

Description SHIFT: No Weekends

SCHEDULE: Full-time

Memorial Health University MedicalCenter (MHUMC) is a 612-bed hospital inSavannah, Georgia. We opened our doors in 1955 and have evolved into the mostadvanced healthcare provider in the region. We are a regional referral centerfor heart care, cancer care, trauma care, children's care, high-riskpregnancies and high-risk newborn care. Our hospital includes the region's onlyLevel 1 trauma center, the region's only children's hospital and the Savannahcampus of Mercer University School of Medicine.
The role of the VP of Operations is to plan, execute and finalize projects according to the facility---s strategic plan. This includes acquiring resources and collaboration of team members to successfully coordinate assigned projects. As a member of the management team, she/he participates in institutional planning, policy development, priority setting and management decisions. Will have full operational responsibilities for departments assigned by supervising executive.

Major Responsibilities:

Drives operations by:
--- Working with the Administrative Team to respond to Division and Group requests for market/facility information.

--- Collaborating with the Administrative Team and physicians to enhance existing or develop new opportunities for services.

--- Providing administrative and operational leadership for assigned departments.

--- Ensuring the application of Customer Service principles in meeting and exceeding the expectations of internal and external customers to provide satisfaction.

--- Managing fiscal operation of assigned departments using the budget as a guideline for revenue and expense analysis on an ongoing basis to determine potential variances and make adjustments where necessary.

--- Managing operations of assigned departments to achieve targets for designated Key Performance Indicators

--- Developing new processes or services which includes, when appropriate, business and financial justification.

--- Developing and updating department goals consistent with the facility---s strategic business plan, mission and vision.

--- Meeting leadership obligations under the Ethics and Compliance Program.

--- Building strong relationships with physicians, employees, and peers

--- Utilizing HCA tools to help with management of responsibilities (PLUS, CERs, CAMS Projects, Lawson, etc.)

Supports HCA by:
--- Promoting consistent positive patient interactions that advance the agenda of unparalleled patient service

--- Practicing and adhering to the ---Code of Conduct--- philosophy and ---Mission and Value Statement---

--- Performing other duties as assigned

--- Leading team, unit and others through a positive ---can-do--- attitude and approach to roles and responsibilities.

adminvpopsleadership Qualifications Education & Experience:
---Master's degree Business Administration or Healthcare Administration

---2+ years of experience in hospital leadership role.

Or equivalent combination of education and/or experience

Licenses, Certifications, & Training:

Knowledge, Skills, Abilities, Behaviors:
--- Analytical skills to develop, coordinate and facilitate strategic projects. Required

--- Current knowledge of Joint Commission, state, and federal guidelines, regulations and standards. Required

--- Customer Service Orientation: The ability to provide excellent customer service, especially by responding to customers' questions and needs in a timely and efficient manner and to work cooperatively with other employees/departments. Required

--- Demonstrated customer service skills with both internal and external customers. Required

--- Demonstrated success and abilities in leadership, achieving results, communications, and customer service. Required

--- Knowledgeable of all policies and procedures that affect the outcomes of patient care, employee rights and responsibilities. Required

--- Skill in communicating information in an open and sincere manner that promotes credibility (e.g. honest answers to tough questions). Required

--- Skill in creating an energetic and enthusiastic work environment where people have positive attitudes about their work. Required

--- Skill in preparing reports, manuals, or other documents that contain complex information and are intended to be read by others without a technical background. Required

--- Spends time out of the office meeting with patients, physicians, employees and team Required

--- Willingness to be proactive and work at connecting with and building cooperative relationships with others. Required

Company Description:

HCA Healthcare is a collaborative healthcare network, driven by physicians, nurses and colleagues helping each other champion the practice of medicine to give people a healthier tomorrow. With a comprehensive network of more than 270,000 people across approximately 1,800 care facilities, our scale enables us to deliver great outcomes for our patients, provide superior nursing care and be a preferred place for physicians to practice medicine. We never stop in our pursuit of insights and care advances based on the knowledge and data we gain from approximately 30 million patient encounters a year. Every day, we raise the bar to improve the way healthcare is delivered, not just in our facilities, but everywhere. We---re committed to improving more lives in more ways, and above all else, we are committed to the care and improvement of human life.

Keywords: Memorial Health University Medical Center, Savannah , Vice President, Operations, Other , Savannah, Georgia

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