SavannahRecruiter Since 2001
the smart solution for Savannah jobs

BILINGUAL CALL CENTER REPRESENTATIVES --- Flexible-Scheduling

Company: OnBrand24
Location: Savannah
Posted on: October 18, 2019

Job Description:

Savannah, GAID: 2Updated Date: Department: Bilingual Call Center RepresentativeType: Schedule: Multiple Schedules AvailableWage Description: Base Hourly (CWE)Bonus: Education: High School Diploma/GEDMin. Years Experience: 0

POSITION OVERVIEW

BILINGUAL CALL CENTER PROFESSIONAL

Start a career and grow with our growing team! We need Bilingual Contact Center Representatives to support the sales process and improve customer experience. Learn the latest customer service and selling techniques while raising customer satisfaction with new products and services. Professionally represent some of the largest, most recognizable brands in the world. Candidates should have excellent communication skills, be willing to learn on the job, and be highly reliable.

Fluent Spanish and English is required.

Beverly, MA 01915. Customer Service/Account Management, Part-Time and Full-Time, Base + Bonuses.

SCHEDULE

NEED A SCHEDULE THAT WORKS WITH YOUR LIFE?

For qualified candidates, there are always multiple options to fit your busy schedule and deliver the work-life balance you want and need. Work with our talent acquisition team to find the right schedule for you. Apply sooner rather than later, the best schedules fill quickly.

POSITION RESPONSIBILITIES

WHAT DOES A BILINGUAL CALL CENTER PROFESSIONAL DO?

Resolve customer inquiries, increasing customer satisfaction and driving sales growth. Learn our customer experience methodology and state-of-the-art contact center technology. Develop your abilities and grow with our team, interacting with hundreds of customers each week. Professionally manage a variety of accounts, taking inbound requests and making outbound calls. Become a brand ambassador for one of the many larger, recognizable partners we represent.

Our Bilingual Call Center Professional are responsible for the following:

  • Listen to customers, understand their needs, and resolve customer issues
  • Utilize systems and technology to complete account management tasks
  • Recognize sales opportunity and apply sales skills to upgrade
  • Explain and position the products and processes with customers
  • Appropriately escalate customer dissatisfaction with managerial team
  • Ensure first call resolution through problems solving and effective call handling

    CANDIDATE QUALIFICATIONS

    WONDER IF YOU ARE A GOOD FIT?

    OnBrand24 provides all new employees with a paid world class training so all positive, driven and confident applicants will be considered for the role. Ideal candidates for this position are highly motivated, energetic and dedicated. Having fun and interacting with all different levels of the team is part of the job and hard work pays off with recognition, bonus and contest incentives. You will learn to be a confident, fully engaged, team player, and will need to be dedicated to bringing a positive & enthusiastic outlook to work each day.

    Other Bilingual Call Center Professional Qualifications Include:
    • Fluent in both Spanish and English
    • Highly reliable, willing to learn and acquire new skills
    • Enjoy talking to people, helping them resolve their frustrations
    • Motivated by lucrative bonus plans and daily contests
    • Exhibit professional communication and customer service skills
    • High school diploma or equivalent; College Students, Interns, and recent College Graduates are welcome
    • Ability to learn customer service software applications
    • Must be proficient with basic PC skills
    • Ability to multi-task in a fast-paced environment
    • Minimum 18 years of age
      Experienced and entry-level candidates are encouraged to apply. Previous experience in retail, bartending, receptionist roles, phone jobs, sales, purchasing, hospitality, collections, customer service, food service, or office/administrative roles is preferred, but not required since we train all new employees for the job.

      COMPENSATION DETAILS

      WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

      At OnBrand24 we believe that hard work should pay off, so we make sure that our compensation and total rewards are exceptional. Our people are not just employees, they are our most important resource! Standard starting compensation includes a base hourly wage commensurate with experience, an hourly attendance bonus, and a weekly performance bonus. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year.

      Employees earn generous paid time off as well as paid holiday's and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include cash uploads to company issued Visa card, prizes such as computers, tablets, phones, TV's, trips, tickets, and even cars.

      TOTAL REWARDS BREAKDOWN
      • Competitive Starting Compensation
      • Paid Time-Off
      • Daily, Weekly, and Quarterly Recognition
      • Full-Benefits (Medical, Dental, Vision, Life Insurance, Retirement IRA, and more)
      • Regular Raises and Career Progression
      • Flexible Scheduling Options
      • Employee Discount Program
      • Advancement Opportunity and Ongoing Training
      • Fun, Engaging Work Environment
      • Modern Work Environment
      • Casual Dress Code
      • And More...
        All employees are eligible for MEC medical plans after 30 days and group medical, dental and vision benefits after 90 days. Optional Roth IRA retirement accounts, Term Life Insurance, and Whole Life Insurance plans are available to all employees each open enrollment period.

        ABOUT US

        ONBRAND24

        OnBrand24 is a premier call center providing full-service outsourcing solutions for our clients. Named to the Inc. 5000 list of the Fastest-Growing Private Companies in America three years in a row, we offer a dynamic, flexible work environment employing top talent. We have more than 30 years of experience, and we represent a diverse group of clients across multiple industries and markets.

        Founded in 1981, OnBrand24 provides a complete array of call center services: call center customer service, order processing, Tier 1 help desk, lead generation, appointment setting, customer win-back, and customer/market research surveys. Since 1981 we have worked with hundreds of inbound call center and outbound call center clients.

        Our Mission is to provide an environment and culture that empowers our agents and management team to represent our client's brands passionately. Our people are our product, and we have developed an employee-centric culture at OnBrand24 to support the high employee morale, engagement, and satisfaction of our most valuable resource. We promote our management staff from within and offer excellent benefits resulting in a low turnover rate and excellent morale throughout the company.

        Headquartered in Beverly, MA, OnBrand24 is a leading Massachusetts call center with facilities also in Savannah, GA, and Portsmouth, NH. OnBrand24 has clients throughout the U.S., Canada, and the U.K.

        To learn more, visit our careers page

        OnBrand24 is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law. OnBrand24 will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

        ABOUT MCI

        MCI is the Parent Company for the following businesses: Gravis Apps, Mass Markets, and OnBrand24. MCI acquires and operates companies that provide tech-enabled BPO CX services, software applications, and technology to mid-market & enterprise customers. MCI is a multi-faceted tech-enabled business services supplier with a synergetic product and services portfolio and an expert leadership team. Our focus is on the development and delivery of dynamic technology, human capital, and professional services.

Keywords: OnBrand24, Savannah , BILINGUAL CALL CENTER REPRESENTATIVES --- Flexible-Scheduling, Other , Savannah, Georgia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Driver - Over-the-Road (OTR) Tanker Truck Driver - Class A CDL
Description: Over-the-Road OTR Tanker truck drivers at Schneider travel the country and specialize in the safe transfer of bulk liquid chemicals - 2/3 of them non-hazardous. OTR Tanker truckers earn up to 0.53 (more...)
Company: Schneider National
Location: Savannah
Posted on: 11/14/2019

Postmates Delivery Driver (Supplement Your Income)
Description: Postmates uses technology to connect local businesses with people around the city. Our fleet receives requests through the app, and delivers anything from anywhere, 24/hrs a day. We are
Company: Postmates
Location: Savannah
Posted on: 11/14/2019

Postmates Delivery Driver (Part Time / Full Time)
Description: Postmates uses technology to connect local businesses with people around the city. Our fleet receives requests through the app, and delivers anything from anywhere, 24/hrs a day. We are
Company: Postmates
Location: Savannah
Posted on: 11/14/2019


Postmates Delivery Driver (No Experience Needed)
Description: Postmates uses technology to connect local businesses with people around the city. Our fleet receives requests through the app, and delivers anything from anywhere, 24/hrs a day. We are
Company: Postmates
Location: Savannah
Posted on: 11/14/2019

Travel Nurse - IR RN - Savannah, GA
Description: Travel IR Registered Nurse RN br Start your next travel opportunity with this great Registered Nurse RN position in Savannah, GA. br Job Details br ul br li 1900- 1950/week gross pay (more...)
Company: General Healthcare Resources - Travel Nursing
Location: Savannah
Posted on: 11/14/2019

Platinum Insurance - Earn More Income
Description: Make a great living in a career with purpose and potential. br Platinum markets supplemental
Company: Platinum Supplemental Insurance
Location: Savannah
Posted on: 11/14/2019

Class A CDL Truck Driver Job - Lease Purchase -"$1,000 Sign
Description: CDL A Lease Purchase Drivers - We give you 65 of the line haul fuel surcharge. That way you can earn up to 165,000 a year or more. You can also earn a 1,000 Sign On Bonus,
Company: Dart Transit Company
Location: Savannah
Posted on: 11/14/2019

CDL-A Team Lease Purchase Truck Driver - $1.05-MILE BASE PAY
Description: Call Today to Learn More About Our Increased Pay Package NO CASH DOWN Lease Purchase Program for Teams NEW - EAST/WEST DEDICATED ROUTES FOR TEAMS Are you in it for the long haul John Christner Trucking (more...)
Company: John Christner Trucking
Location: Savannah
Posted on: 11/14/2019

Server Assistant/Buffet Attendant Full Time
Description: Posting Date Nov 11, 2019 br br Job Number 19158669 br br Job Category Food and Beverage Culinary br br Location The Westin Savannah Harbor Golf Resort Spa, 1 Resort Dr, Savannah, Georgia, (more...)
Company: Marriott
Location: Savannah
Posted on: 11/14/2019

CDL-A DEDICATED COMPANY TRUCK DRIVERS & LEASE PURCHASE OPPORTUNITIES
Description: CDL-A DEDICATED COMPANY TRUCK DRIVERS amp LEASE PURCHASE OPPORTUNITIES 80 OF OUR DRIVERS ARE SEATED IN 3 DAYS Don't Wait, Call Now 423-445-7203 Choose U.S. Xpress for an EXTRA 12,000 in Your (more...)
Company: U.S. Xpress
Location: Savannah
Posted on: 11/14/2019

Log In or Create An Account

Get the latest Georgia jobs by following @recnetGA on Twitter!

Savannah RSS job feeds