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Board Certified Behavior Analyst- Center Manager- up to 10k Sign On Bonus

Company: Invo Behavior and Therapy Services
Location: Savannah
Posted on: November 22, 2021

Job Description:

Title: Center Manager, Invo Family of CompaniesReports to: Regional Network DirectorJob SummaryThe Center Manager(CM) is a mid-level leadership position that provides day-to-day oversight of the center operations. Initially, the CM will help grow a new center by providing supervision, intervention to their caseload, and coordinating with regional clinicians who have clients appropriate for center-based intervention. In addition to their BCBA responsibilities, the CM will be accountable for area metrics, client satisfaction, employee resolutions to challenges, and identifying barriers. The CM coordinates with all professionals within the region to ensure our clients' highest quality of care.The CM coordinates with all professionals within the center to ensure our clients' highest quality of care.This position requires flexibility and a "can-do" attitude, especially in the beginning, when starting a new center. The Center Manager will pro-actively interact with key corporate departments and "be the face" of the center when communicating with the public.Quantitative Expectations

  • Hours of service delivered in the center compared to weekly and monthly targets
  • Speed to service data: center-wide metrics compared to company targets
  • Weekly and monthly billable direct targeted hours delivered by center-based clinicians (BCBAs, SLPs, OTs, PTs as applicable)Essential Functions
    • Ensure day-to-day operation of center-based services (including but not limited to): schedule coordination, the safety of participants, program development, group programs, and program implementation.
    • Call on stellar time management skills to split focus on administrative/Managerial 50% (will grow with the center) and Direct Client Service/Supervision 50% (will decrease as the center grows)
    • Maintain/develop relationships with in-home service regions, intake, client services, and other involved departments for purposes of staffing and providing clients with an appropriate therapy environment and social opportunities.
    • Identify challenges and present solutions to the Network Director
    • Review observations and data regarding goals of the center/staff as well as any performance barriers that may occur promptly
    • Lead performance management conversations for supervised center staff (with assistance from Human Resources team)
    • Facilitate positive interactions among families, center staff, and other Invo management.
    • Comply with all company policies and procedures and regulatory requirements of payors and governing entities, including the BACB
    • Schedule internal meetings to conduct internal audits for quality control.
    • Ensure manageable caseloads are being assigned to provide the highest standard of care
    • Manage center region meetings with all appropriate BCBAs, SLPs, OTs, and PTs a
    • Facilitate all-staff monthly meetings to disperse center information in a concise/timely manner
    • Conduct weekly/biweekly 1:1 conversations with supervised clinicians to problem solve goal/solution-based strategies to further their professional development
    • Schedule regular audit days with the center team to ensure proper documentation of services Principle Accountabilities
      • Manage overall clinical processes and operations in keeping with budget expectations - including but not limited to scheduling facility appointments, interacting directly with the landlord for building needs, coordinating with outside agencies for items such as security, grounds maintenance, and other essential functions
      • Manage the center's day-to-day operations, including supervision and evaluation of clinical admin/scheduler and clinicians, to ensure an effective outcome for the organization's child and efficient results.
      • Schedule "first clinical contact calls" with potential families, introduce families interested in services to our model as well as coordinate facility tours as appropriate.
      • Coordinate the intake/assessment/initial care plan development process and ultimate "onboarding" of the center-based client. This may involve collaboration with existing in-home BCBA, Intake Coordinators, and Client Services, in identifying and matching, and selecting the best suited Center Based BCBA.
      • Collaborate with the team, both internal and external, to the center, to ensure evidence-based outcomes meet standards identified.
      • Promote quality and safe service delivery by assuring compliance with center policies
      • Attract, retain, and engage employees by creating a positive and fun work atmosphere that fosters camaraderie, dedication to the Invo mission, productivity, and expresses a value for the staff's contributions.
      • Provide guidance and direction to clinicians
      • Ensure staff capabilities match the client's needs adequately.
      • Responsible for special projects and initiatives to enhance service delivery, which may include but not be limited to awareness opportunities, networking responsibilities, recruiting, newsletters and technology pilotsQualifications
        • Credentialed as a Board Certified Behavior Analyst by the BACB
        • Minimum of four years of experience working, as a BCBA, with children or young adults diagnosed with Autism Spectrum Disorder
        • Experience with client and family management in an agency or school setting
        • Comfortable with new technology, scheduling tools, and the ability training to others
        • Coordination of care with multiple disciplines, including Special Education Professionals, Speech-Language Pathologists, Occupational Therapists, Physical Therapists, Pediatricians, and NeurologistsDisclaimerThe above statements intend to describe the general nature and level of work performed by Invo Center Managers. They are not an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their typical responsibilities from time to time, as needed.INVO is an equal opportunity employer and conducts all business activities (e.g., recruitment, hiring, assignment, conditions of employment, compensation, benefits, training, promotion, discipline and termination) without regard to race, color, religion, national origin, ancestry, age, marital status, sex, sexual orientation, pregnancy, gender identity or expression, genetic information, disability, veteran status, military and veteran status, or any other protected characteristic under applicable federal, state and local law.INDBCBAFL7nqsnNJfl5

Keywords: Invo Behavior and Therapy Services, Savannah , Board Certified Behavior Analyst- Center Manager- up to 10k Sign On Bonus, Professions , Savannah, Georgia

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