Business Process Analyst
Company: Clearwave Fiber LLC
Location: Savannah
Posted on: June 25, 2022
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Job Description:
Description:
The Business Process Analyst understands business needs and process
flows. Assesses the impact of those needs, capturing, analyzing and
documenting requirements and providing high-level solutions that
leverage product capabilities and best practices in order to
produce an optimal solution. Communicates and implements
recommended solutions. THIS IS A REMOTE POSITION THAT THE RIGHT
CANDIDATE CAN BE LOCATED IN ALABAMA, ARKANSAS, CONNETICUT, FLORIDA,
GEORGIA, IOWA, IDAHO, ILLINOIS, INDIANA, KANSAS, LOUISIANA,
MARYLAND, MINNESOTA, MISSOURI, MISSISSIPPI, NORTH CAROLINA, OHIO,
OKLAHOMA, SOUTH CAROLINA, TENNESSEE, TEXAS OR VIRGINIA. Duties &
Responsibilities:Work with Clearwave Fiber business units to shape
the business requirement for process flows within but not limited
to our OSS/BSS solution, CDG. The Business Analyst should
understand the telecom industry to advise on the use cases and the
potential domains that will have an impact.Have the opportunity to
reflect functional business needs by gathering business documents
and technical requirements and meeting with business
stakeholders.Be a key advisor for functional business teams based
on solution capabilities and best practices, leveraging reuse where
applicable.Design/recommend holistic and integrated high-level
solutions that fit business needs, solution production operability
and project budget. Participate in and/or lead formal and informal
reviews with stakeholders, applying knowledge and experience and
providing technical perspective and support. Be actively engaged
with functional teams that utilize CDG.Responsible for
communicating the solution, with IT personnel, to the business.
Will be expected to explain the new details of new solutions and
their impact on business processes. Ensure that the customer
understands the solution and receive responses to all open
questions and action items. Support the customer during the scoping
phase in a specific domain up through and including customer sign
off.Prepare solution-related documents and specifications.
Configures the solution, and creates, executes and maintains
accurate and detailed test plans for testing when
applicable.Excellent written and verbal communication
skills.Support the resolution of configuration/ implementation
related issues if and when they ariseBenefits:Clearwave Fiber
appreciates the role our associates play to help the company grow,
and in return an excellent benefits package is offered to our
associates to recognize the importance of their contributions, such
as: Lucrative short-term and long-term bonus plans Medical, dental,
and vision plans - start when you start! Life insurance (self,
spouse, children) Paid time off 401(k) - 100% company match
(vesting and matching starts upon hire, up to 5% of eligible
compensation) Tuition reimbursement Advancement opportunities
Collaborative work environment
Requirements:
Degree in Computer Science or Industrial Engineering & Management,
IT or comparable fieldAt least 5 years of business analyst
experience in Telecom domain Customer-facing experience - ability
to present the Clearwave Fiber CDG solution using various methods
(presentations, demos, and so on) Must have a strong and solid
background of telecom network technologiesExperience
facilitating/managing process improvements and experience
developing metricsSufficient technical knowledge to understand
high-level architecture and technical requirements around OSS
Telecommunication solutionsPower user of MS suite -
Powerpoint/Excel/WordAdditional Qualifications Desired:Working
knowledge of CDGAbility to work off-peak hours to respond to
time-sensitive needsAbility to anticipate and prevent potential
user problemsAbout us:Clearwave Fiber, a 100% Fiber Optic Internet
provider offering business, enterprise, and residential
communications services, is expanding its network to reach new
communities across the Midwest and Southeast regions. This new
venture was formed from Hargray Fiber and Clearwave Communications.
Clearwave Fiber has the financial backing of Cable One, GTCR,
Stephens Capital, and The Pritzker Organization. Our Team of more
than 400 colleagues is committed to delivering the most advanced
technology and customer service. If you enjoy technology and are
passionate about working with a new venture with strong investment
partners, we'd like to invite you to consider joining us in this
endeavor. EOE/ DisabilityPI183148416
Keywords: Clearwave Fiber LLC, Savannah , Business Process Analyst, Professions , Savannah, Georgia
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