Service Technician (Commercial)
Company: Service Experts
Location: Bluffton
Posted on: June 25, 2022
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Job Description:
Overview:
Service Technician (Commercial) -Reports To: Operations Manager or
General ManagerStatus: Full-time, Regular positionCategory:
TechnicianLocation Name: EppersonAddress: 1306 Fording Island Road,
Suite 106 - Bluffton, SC 29910 - -Join the team of experts and
realize your true potential! - -Why You Should Join the Service
Experts Team? -Our team consists of the very best; we believe in
doing what is right for our customers and our employees. We provide
our employees with the training, support and an opportunity for
unlimited professional growth. Join us and become an EXPERT!
-Position Summary:Under minimal supervision, performs diagnostic
and service work on commercial (5+ tons) HVAC equipment and
accessories. Communicates with commercial customer to answer
questions, resolves problems, and ensures complete customer
satisfaction. Promotes products and services to customer. Works
under the direction of the Field Supervisor or General Manager. -
-ditions, including but not limited to the following: hot, cold,
outdoor, indoor, dry, humid, slippery surfaces, heights, and
congested areasAbility to safely climb 300lb load capacity rated
ladders with a 30lb tool beltNatural or corrected vision to see and
focus for close, distance, peripheral vision with normal depth
perceptionAbility to lift up to 75 pounds and ability to lift and
carry items weighing up to 50 poundsClick Enter 4 times to create
separationWhat Do We Offer You as a Service Experts Employee?
-Service Experts offers a comprehensive benefits package designed
to support employees and their families in managing their health
and wellness needs. Following is a summary of the many benefits
that could be available to you as a Service Experts valued
employee. -Competitive Pay, including incentive opportunities for
many positionsPaid Time Off and Company Holiday Pay Medical /Dental
/Vision Insurance programs401(k) Retirement Savings Plan with
company matching contributionsLife Insurance, for you and options
you can elect for your familyShort-term and Long-term disability
insurance options, that protects you and your family if you are
unable to workSupplemental benefit programs such as: Legal advice,
pet insurance, health advocacy programsWorld Class Training
opportunities through our Experts UniversityCareer Development
opportunities -
Qualifications:
Qualifications:High school diploma or GED with additional training
and 2 to 5 years' experience in HVAC with technical training
certification requiredMust possess all valid licensing or
certification as required by federal, state, provincial, or local
governmental laws or regulations for the geographical work areaEPA
and safety certifications requiredSkilled at servicing heating, air
conditioning, and ventilation equipment as well as related
accessoriesProficient mechanical aptitude and the ability to
operate all necessary tools and equipmentProficient and able to
operate all necessary tools and equipment to perform various
service projectsProficient at reading wiring diagrams and
troubleshooting problems with electrical, refrigerant and duct
systems on HVAC equipmentProficient and able to properly start up
and balance airflow and to properly align belts and pulleys on all
systems with little to no supervisionProficient and able to install
a basic duct fittingProficient at troubleshooting and repairing
electronic air cleaners, refrigeration systems, hot water systems,
steam boiler systems, humidifiers, and related equipment with
little to no supervisionEffective communication skills to
communicate with customer and resolve customer issues, complaints,
or concernsEffective and efficient time-management and
organizational skillsValid driver's license with acceptable driving
recordAvailable to work flexible hours and on-call shifts as
neededAbility to stand and walk and to climb ladders and attic
stairs and to maneuver in attics, basements, and crawl spaces to
access HVAC units. Ability to continually climb, balance, stoop,
kneel, crouch, and/or crawl.Ability to work in a variety of
environmental conditions, including but not limited to the
following: hot, cold, outdoor, indoor, dry, humid, slippery
surfaces, heights, and congested areasAbility to safely climb 300lb
load capacity rated ladders with a 30lb tool beltNatural or
corrected vision to see and focus for close, distance, peripheral
vision with normal depth perceptionAbility to lift up to 75 pounds
and ability to lift and carry items weighing up to 50 pounds - - -
-What Do We Offer You as a Service Experts Employee? -Service
Experts offers a comprehensive benefits package designed to support
employees and their families in managing their health and wellness
needs. Following is a summary of the many benefits that could be
available to you as a Service Experts valued employee. -Competitive
Pay, including incentive opportunities for many positionsPaid Time
Off and Company Holiday Pay Medical /Dental /Vision Insurance
programs401(k) Retirement Savings Plan with company matching
contributionsLife Insurance, for you and options you can elect for
your familyShort-term and Long-term disability insurance options,
that protects you and your family if you are unable to
workSupplemental benefit programs such as: Legal advice, pet
insurance, health advocacy programsWorld Class Training
opportunities through our Experts UniversityCareer Development
opportunities -Service Experts Heating & Air Conditioning -is an
equal opportunity employer and all qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, national origin, disability status, protected
veteran status, or any other characteristic protected by law.
Responsibilities:
Key Responsibilities:Analyzes, diagnoses, and resolves customer
problems in a courteous, professional, timely, and accurate
mannerDiagnoses and performs services on heating, air conditioning,
ventilation, and refrigeration equipment as well as accessories in
an accurate and timely mannerInspects equipment and performs
diagnostics on equipment to identify potential problems to prevent
premature and unexpected breakdowns or callbacksCompletes routine
maintenance and equipment cleaning as needed or requiredResponsible
for delivery and removal of parts and equipment needed to complete
service workUsing hand-held device records all required information
on customer call. Completes all forms and paperwork in a neat,
timely, complete, and accurate manner. Collects payment from
customer.Communicates with dispatch, while on duty, to ensure
dispatcher has an accurate status report of activities and
availabilityResponsible for delivery of excellent customer service
and sustaining high levels of customer satisfactionPromotes
products and services to the customer. Calls Sales and Service
Coordinator with specifics on replacement product sales leads
generated from customer service visit.
Keywords: Service Experts, Savannah , Service Technician (Commercial), Professions , Bluffton, Georgia
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