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Heavy Rents/YPS Technician

Company: Yancey Bros Co.
Location: Pooler
Posted on: November 24, 2022

Job Description:

Who We Are:From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset---our employees.What You Will Be Doing:This position is responsible for service support of our Caterpillar Power Systems Rental Product line. Duties will include the maintenance and troubleshooting of engine, electrical and related systems.Primary Responsibilities:Provide support for YPS Rental products through technical evaluations, troubleshooting, and problem solving.Repair and maintain YPS rental fleet to include mobile generators, air compressors & temperature control equipment.Provide guidance, assistance, and training to service technicians and customers as requested.Communicate cost, service and reliability issues from Shop and Field to office personnel.Write full reports on findings from field service events, with detailed, clear, concise information.Communicate daily clear comprehensive reports regarding assigned units.Represent the Power Systems Rental group in the shop and field.Additional Responsibilities:Participate in required safety program, and work in a safe manner.Additional duties as assigned by manager.Who We Are Looking For:To be successful in this position you should be able to understand basic features and benefits on all building construction products and be able to accurately articulate this information to the customer, both over the phone and in person. You should possess a strong sense of urgency and desire to provide superior customer service. The ability to take direction and work in a team environment is essential to this position as well.Education/Experience:High school diploma or related equivalent requiredThree years of "Rental Product" experience or accepted alternateRequired Qualifications/Skills:Microsoft Office Software proficiencyAble to read electrical schematics and equipment mechanical drawingsExperience with Diesel engines, Air Compressors and Temperature Control products.Good working knowledge of power generation components, compressed air systems and fuel systems.Excellence at managing Customer relationshipsHigh level of responsiveness, and a strong proactive attitude to problem solvingAbility and motivation to learn quickly.Excellent written and oral communication skills.Desire and aptitude to perform hands-on work.Ability to think and reason for one's selfPreferred Qualifications/Skills:Technical Degree or Certification a plusValues:At Yancey Bros. Co, we are always looking to add people to our team who share our core values:Safety: We value the lives and health of our team and customers above all else.Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.Teamwork: We work as one across our organization for the benefit of our customers.Excellence: We strive to be the best, continuously improving our customers' experience and the solutions we provide.Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.Ideal candidates will demonstrate the following values:Acting in a safe mannerExhibiting honesty and integrityActing in a fair and ethical mannerTeam mentalityDelivering quality resultsEmbraces change / improvementExhibiting superior customer service skillsExhibiting pride and ownershipWorking with a sense of urgencyExhibiting a winning attitudeWhat We Offer:Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.Competitive Pay StructureCompetitive PayIndividual Bonus Opportunities AvailableTechnician Tool Allowance401k Plan Strong Company MatchEmployee Profit SharingFinancial Wellness CoachingEmployee Wellness ProgramMedical, Vision, Dental InsurancePrescription Drug CoverageFlexible Spending AccountsShort & Long Term DisabilityGroup Life InsurancePersonal Time OffPaid HolidaysPaid Sick LeaveCareer DevelopmentTuition ReimbursementOngoing TrainingAdvancement Opportunities

Keywords: Yancey Bros Co., Savannah , Heavy Rents/YPS Technician, Professions , Pooler, Georgia

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