Guitar Technician
Company: Guitar Center
Location: Mount Pleasant
Posted on: April 23, 2024
Job Description:
Why Guitar Center? Heres just some of the rewards: For our
employees who are musicians we offer the unique opportunity of gig
leavetake time off to share your music with the world and return to
your job after your tour! Guitar Center offers robust benefits and
perks, including Medical, Dental, Vision,401K plus company match,
mental health support, paid sick/holiday/vacation time, employee
discount program, and tuition reimbursement options. POSITION
OVERVIEW: Guitar Center embodies the world of creativity and music
by encouraging staff to find their own individual sound. Our
mission is to develop and nurture lifelong musicians and make a
difference in the world by enabling musicians and non-musicians
alike to experience the joy that comes from creating music. We
believe in creating inclusive environments that put our customers
first all the while fulfilling our mission. As our Repair Tech
(Guitar), you will provide perform maintenance and repair services
on customer-owned instruments and to assist in maintenance of
specific store inventory, continually building and increasing the
business through great customer experience and quality work. A few
special characteristics that make our Repair Technicians
successful:
Customer Focus: Understands customer
service principles, and able to provide an excellent customer
experience. Able to connect with customers in a meaningful way. Is
approachable, genuine, knowledgeable, encouraging, passionate, and
committed to helping customers. Able to step in to handle customer
service issues. Initiative: Able to identify opportunities & issues
and follow through on work activities to capitalize or resolve
them. Able to learn quickly and take positive action without being
requested to do so. Able to develop knowledge and skills including
product, store operations, sales, and leadership. Selling: Able to
work through GC certification program to gain a base understanding
of products and sales techniques. Training: Able to effectively
train learners and communicate info and techniques so that they are
retained. As our Repair Technician, you will:
Interact with customers, ensuring a
positive customer experience Service customer-owned instruments
with a high level of craftsmanship Maintain store owned gear, as
requested Complete warranty repair work Additional duties as
assigned Requirements:
Skilled understanding of repairing
Guitars Preferences:
Foundational product knowledge on
Guitar Center products Guitar Center is an Equal Opportunity
Employer and provides fair and equal employment opportunity to all
employees and applicants regardless of race, color, religion,
gender, sexual orientation, gender identity, national origin, age,
disability, veteran status, or any other protected status
prohibited under Federal, State, or local laws. All employment
decisions are based on valid jobrelated requirements. If you are a
qualified individual with a disability or a disabled veteran and
are unable or limited in your ability to use or access our website,
you may request a reasonable accommodation to express interest in a
specific opening. You can request reasonable accommodation by
calling 1818-735-8800 ext. 2862 or by sending an email to
recruiting@guitarcenter.com.
Keywords: Guitar Center, Savannah , Guitar Technician, Professions , Mount Pleasant, Georgia
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