Customer Service Representative - Park Place
Company: Parker's Convenience Stores
Posted on: January 16, 2022
Our number one priority is to serve customer needs in a
courteous and professional manner. -Our CSRs are not just cashiers.
Our CSRs are required to do the following.
- Provide a friendly greeting to all customers upon entering the
store or on the phone.
- Get to know your customers, learn, and use their name.
- Go out of your way to make customers feel important and
- Move quickly to provide fast yet, friendly service.
- Help people buy by pointing out promotional items and
suggestive sell to customers when appropriate.
- Thank customers for their business and invite them back.
Without our customers we would not be in business. Its imperative
that they receive 100% of our attention and we show appreciation
for their business. Additional responsibilities include: Cleaning &
Housekeeping: Inside Restrooms: Floor, toilet, sink, mirror, walls,
and ceiling clean and odor free. Soap, towels and toilet paper
stocked Trash Cans: Emptied, clean and bags tucked out of site
Doors, windows, walls, shelves, and sills. Floors: Sweep and mop,
free of trash, spills, and stains Coolers: Doors and shelves
cleaned free of stains and spills Rugs: Swept and free of trash
Transaction Counter: Clean and organized. Remove items not for
sale. Shelves: Clean and dust free Food Service Area: Equipment and
prep area clean and organized Back office and cooler neat and
organized Coffee and Fountain Area: Clean, free of spills and trash
Merchandise: Clean and dust free -Cleaning & Housekeeping: Outside
Parking Lot: Swept and free of trash, oil, - gas spots, cigarette
butts, and weeds Windows & Doors: Clean, no faded or unauthorized
signs Entrance Sidewalk: Clean, stain and trash free Trash Cans:
Clean, not overflowing, and bags tucked out of site. Fuel Islands:
Clean dispensers and nozzles. Squeegies & towels on all islands,
windshield buckets clean and full -Merchandising Stock, front, and
face all merchandise Bag Ice All merchandised priced Cooler fronted
and labels faced Stock fountain, cooler, and freezer, condiments
Brew Coffee Check and remove out of date merchandise Move and build
displays. Sales Counter: Proper Cig. display, products priced Stock
lottery supplies and cigarettes Change bag - in box syrup on
fountain -Accounting/Legal Proper cash & credit card, refund, and
shift procedures including cash drops and safe operations Basic
math computation to count back change Adhere to policies on age
restricted product sales Inventory Control: observe and react to
shoplifters and gas theft -Misc. Check in vendors Maintain safe
environment gas spills, emergency stop, slips, falls, lifting
procedures Attend store meetings and view website Log and report
maintenance issues to manager immediately
Position Requirements: -Ability, Education, and/or Related Work
History - - - - - - - - Must be in physically good shape and able
to lift bend and stand up -to -eight hours. - - - - - - - - Must be
able to bend/squat/twist/stoop/kneel and reach forward. - - - - - -
- - Must be able to work in a cooler at a temperature of 32
degrees. - - - - - - - - Must be able to lift 50 lbs. - - - - - - -
- Must be able to push/pull 45 lbs. - - - - - - - - Must be able to
do basic math. - - - - - - - - Must be able to speak, read and
write English and communicate with customers in English. - - - - -
- - - Be able to climb a two to five foot ladder and maintain
balance to clean windows and stock and arrange coolers and shelves,
hang and/or change signs in and around store. - - - - - - - - Must
be able to react to a fire by lifting a fire extinguisher weighing
10 pounds and moving it to the fire area.
**Equal Opportunity Employer** -
Keywords: Parker's Convenience Stores, Savannah , Customer Service Representative - Park Place, Sales , Brunswick, Georgia
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