BDC/Sales Appointment Agent-$1600/Month + Commissi

Company: Brunswick CDJR Division
Location: Brunswick
Posted on: May 15, 2022

Job Description:

Job DescriptionAt Step One Automotive Group, our first priority is always our customers and our team. Because of this, the BDC departments reaches out to potential customers to arrange appointments and again after the buying process to ensure the customer is satisfied with their experience. BENEFITS:

• Medical, Dental, Vision, and AFLAC Supplemental Insurance
• Company Paid Life Insurance, Employee Assistance Program, and college courses.
• 401(k) with Company Matching after 6 months.
• Paid Time Off and Paid Holidays.Responsibilities:
  • Respond to internet sales leads by phone, text message, and email
  • Contact and communicate with customers to identify needs and wants in a vehicle purchase
    • Books appointments based on customer wants, inventory, and sales associate's availability
    • Contacts customers after purchase to determine their satisfaction with the process and purchase
    • Other assignments for outbound call include but are not limited to safety recalls recommended services, special order parts and declined service
    • Assists with answering customer inquiries and problems by routing customer to the contact and or department
    • Attends company meetings and training as required
      • Other duties as assigned Job Requirements:
        • Understands the terminology of the automobile business and keep abreast of technology changes
        • Understands the manufactures requirements and policies for assigned brands
        • Prior sales, call center, internet department or BDC experience preferred
          • Excellent communication and customer service skills
          • Strong computer & phone skills
          • Professional appearance and work ethic
          • Self-motivated, goal oriented, and ability to work within a fast paced environment
          • Current valid driver's license and satisfactory Motor Vehicle Report (MVR)
            • High school diploma or equivalent We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Keywords: Brunswick CDJR Division, Savannah , BDC/Sales Appointment Agent-$1600/Month + Commissi, Sales , Brunswick, Georgia