Counter Sales Associate
Company: Cregger Company
Location: Bluffton
Posted on: June 24, 2022
Job Description:
Once a small plumbing supply house, Cregger Company is now a
leading $200 million wholesaler and retailer of building products
and home goods related to heating, cooling, plumbing, and lighting.
Founded in 1978, Cregger Company has grown into one of the
industry's most well-known and respected wholesalers. Today Cregger
Company employs over 350 people across 40 locations throughout
South Carolina, North Carolina, and Georgia. Still under the
leadership of its founding family - the Cregger Family - the
company continues to grow and prosper through its focus on customer
service, extraordinary personnel, discipline of operations, and
amongst all things, PRIDE.
Job Description: The counter sales position is designed to increase
sales and customer satisfaction by efficiently and courteously
assisting return customers, walk-ins, warehousing responsibilities,
and telephone customers in the selection and acquisition of needed
products. Job Duties:
- Service customers at the counter by taking orders and entering
them into the system accurately; give priority to regular
accounts.
- Use electronic and published catalogs to provide product,
pricing and availability information to customers.
- Follow company pricing and credit guidelines
- Quickly solve customer problems
- Retrieve orders from warehouse quickly and accurately
- Increase sales and average order size by means of
cross-selling, up-selling, add-on sales and offering promotional
sales items as well as new products
- Promote and sell overages, damaged and discontinued items
- Handle customer complaints and returns, while showing a
positive attitude
- Keep merchandising and counter areas clean and attractive
- Keep counter area inventory stocked; remove or add inventory
items to stimulate impulse sales; remove discontinued items from
the sales floor
- Assist in scheduled physical inventory counts
- Drive sales activity through outbound sales calls as directed
by management
- Participate in company-sponsored sales promotions
- Work with other departments to resolve customer service issues
in a timely manner
- Accurately use order entry, computerized systems and other
technologies as required
- Perform other job duties as required by management
- Follow company policies and procedures
- Attend product training meetings
- Pulling, filling, packing and setting up orders for delivery
and pickup.
- Maintain the ability to determine the status of an order at any
given time.
- Follow any special instructions pertaining to any given order
at any given time.
- Receive shipments, log into inventory, maintain inventory
through audits.
- Report any quality or inventory discrepancy issues to the
appropriate person.
- Communicate positively with supervisors, sales staff, fellow
workers and customer to coordinate deliveries/ pick-up.
- Operate a forklift safely and efficiently, maintain required
certification, perform vehicle safety checks and report
discrepancies to supervisor.
- Assist in keeping facility clean, neat, safe and operating
efficiently.
- Attend product knowledge meetings as required by
management.
- Present a neat and professional image.
- Assist in keeping facility secure.
- Maintain proficiency in computerized systems and other
technologies as required.
- Follow company policies and procedures. Job Requirements:
- Valid Driver's License
- HVAC product knowledge is a must
- Plumbing product knowledge is a must
- Experience will be considered in starting pay. Benefits:
- Full health, dental, and vision insurance.
- 401 k
- Paid Holidays
- Vacation Pay
- Employee Referral Program
- Company Discount
- Plus more... PM22
PI181801664
Keywords: Cregger Company, Savannah , Counter Sales Associate, Sales , Bluffton, Georgia
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