Retail Sales Associate, Full Time (Customer Operations) - Oglethorpe Mall
Company: The Gap
Location: Savannah
Posted on: January 26, 2023
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Job Description:
About Old Navy Forget what you know about old-school industry
rules. When you work at Old Navy, you're choosing a different path.
From day one, we've been on a mission to democratize fashion and
make shopping fun again. Our teams make style accessible to
everyone, creating high-quality, must-have fashion essentials for
the whole family, with love, season after season. We opened our
first store in 1994 in San Francisco and have been on a roll ever
since. We cultivate a community of playful personalities that
thrive in a fast-paced environment where our employees can be their
most authentic selves. Here, we're family. About the Role In this
role, you will engage and connect with our customers by providing
excellent customer service. You will be an expert in product and
use this expertise to educate, inform, inspire and outfit the
customer. You will offer information to the customer on current
merchandise assortment, store promotions and events, and execute
operational processes effectively and efficiently. Your goal is to
bring our brand to life for our customers while building brand
loyalty and delivering with productivity. What You'll Do * All
associates are expected to become experts of the brand's selling
behaviors, leveraging these behaviors with every customer who walks
through our doors and allowing us to provide a exceptional customer
experience.
* Offer style and outfit suggestions to the customer, utilizing
mannequins and displays for inspiration
* Promote loyalty by educating customers about our loyalty
programs
* Leverage omni channel offerings to deliver a frictionless
customer experience
* Support sales floor, fitting room, check out, and back of house
processes, as required
* Courteous and responsive to internal/external request
* Exchange and verifies job related information to provide support
Who You Are * Good communicator with the ability to utilize
technology effectively and engage with customers and your team to
meet goals
* Problem solver with a focus on continuous improvement, who is
always learning, open to feedback and takes action as required
* Able to handle customer interactions and potential
issues/concerns courteously and professionally
* Use basic information-gathering skills to solve problems
* Ability to learn procedural knowledge acquired through on-
the-job training Benefits at Old Navy * Merchandise discount for
our brands: 50% off regular-priced merchandise at Old Navy, Gap,
Banana Republic and Athleta, and 30% off at Outlet for all
employees.
* One of the most competitive Paid Time Off plans in the
industry.*
* Employees can take up to five "on the clock" hours each month to
volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up
to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees Gap Inc. is an equal-opportunity employer
and is committed to providing a workplace free from harassment and
discrimination. We are committed to recruiting, hiring, training
and promoting qualified people of all backgrounds, and make all
employment decisions without regard to any protected status. We
have received numerous awards for our long-held commitment to
equality and will continue to foster a diverse and inclusive
environment of belonging. This year, we've been named as one of the
Best Places to Work by the Humans Rights Campaign for the
fourteenth consecutive year and have been included in the 2019
Bloomberg Gender-Equality Index for the second year in a row. US
CandidatesPlease note that effective, June 30, 2022, Gap Inc. will
no longer require any of its employees to wear face masks or
require proof of COVID vaccination, unless required by local or
state/provincial mandates or as part of Gap Inc's quarantine
guidelines"after being exposed to or testing positive for COVID.
Therefore, please disregard any language in any job posting that
refers to Gap Inc.'s face mask and proof of vaccination policy as
said policy is no longer effective.
Keywords: The Gap, Savannah , Retail Sales Associate, Full Time (Customer Operations) - Oglethorpe Mall, Sales , Savannah, Georgia
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